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~person:"Ibrahim, Rouba"
~subject:"Börsenkurs"
~subject:"Simulation"
~subject:"Time series"
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Börsenkurs
Simulation
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Call centre
6
Callcenter
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3
Prognoseverfahren
3
Queueing theory
3
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3
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3
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delay announcements
2
ARIMA
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Agent heterogeneity
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Call center arrivals
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Call centers
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Doubly stochastic Poisson
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Ibrahim, Rouba
L'Ecuyer, Pierre
3
Akşin, Zeynep
2
Anton, Jon
2
Bapat, Vivek
2
Chan, Wyean
2
Dallery, Yves
2
Franses, Philip Hans
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Hall, Bill
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Jouini, Oualid
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Kiygi-Calli, Meltem
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International journal of forecasting
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Production and operations management : an international journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
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Does the past predict the future? : the case of delay announcements in service systems
Ibrahim, Rouba
;
Armony, Mor
;
Bassamboo, Achal
- In:
Management science : journal of the Institute for …
63
(
2017
)
6
,
pp. 1762-1780
Persistent link: https://www.econbiz.de/10011707236
Saved in:
2
Modeling and forecasting call center arrivals : a literature survey and a case study
Ibrahim, Rouba
;
Ye, Han
;
L'Ecuyer, Pierre
;
Shen, Haipeng
- In:
International journal of forecasting
32
(
2016
)
3
,
pp. 865-874
Persistent link: https://www.econbiz.de/10011621847
Saved in:
3
Real-time delay estimation based on delay history in many-server service systems with time-varying arrivals
Ibrahim, Rouba
;
Whitt, Ward
- In:
Production and operations management : an international …
20
(
2011
)
5
,
pp. 654-667
Persistent link: https://www.econbiz.de/10009315480
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