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~person:"Karlinsky-Shichor, Yael"
~person:"McAdam, Rodney"
~person:"Serenko, Alexander"
~subject:"Customer satisfaction"
~subject:"SME"
~subject:"Universitäre Forschung"
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Search: title:"knowledge management"
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Customer satisfaction
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Knowledge management
19
Wissensmanagement
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11
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11
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Karlinsky-Shichor, Yael
McAdam, Rodney
Serenko, Alexander
Durst, Susanne
7
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5
Barcelo-Valenzuela, Mario
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Chay, Yue Wah
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Information systems management
1
Journal of knowledge management
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
1
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
1
The international journal of entrepreneurship and innovation
1
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ECONIS (ZBW)
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1
Factors influencing perceived benefits and user satisfaction in
knowledge
management
systems
Karlinsky-Shichor, Yael
;
Zviran, Moshe
- In:
Information systems management
33
(
2016
)
1
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011529779
Saved in:
2
The intellectual core and impact of the
knowledge
management
academic discipline
Serenko, Alexander
;
Bontis, Nick
- In:
Journal of knowledge management
17
(
2013
)
1
,
pp. 137-155
Persistent link: https://www.econbiz.de/10009756129
Saved in:
3
Knowledge
management
as a source of innovation and competitive advantage for SMEs in peripheral regions
Harris, Richard
;
McAdam, Rodney
;
McCausland, Irene
; …
- In:
The international journal of entrepreneurship and innovation
14
(
2013
)
1
,
pp. 49-61
Persistent link: https://www.econbiz.de/10009723398
Saved in:
4
Practical relevance of
knowledge
management
and intellectual capital scholarly research : books as knowledge translation agents
Serenko, Alexander
;
Bontis, Nick
;
Hull, Emily
- In:
Knowledge and process management : the journal of …
18
(
2011
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10008908930
Saved in:
5
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
Saved in:
6
Sme and Large Organisation Perceptions of
Knowledge
Management
: Comparisons and Contrasts
McAdam, Rodney
-
2009
regard to
knowledge
management
(KM) to improve overall understanding and synthesis of the philosophy and to develop sector …
Persistent link: https://www.econbiz.de/10013153718
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