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~person:"Kim, Minjeong"
~person:"O'Cass, Aron"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Website
12
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsqualität
5
Online retailing
5
Online-Handel
5
Service quality
5
E-commerce
4
Electronic Commerce
4
Australia
3
Australien
3
USA
3
United States
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Bekleidung
2
Clothing
2
Customer satisfaction
2
Einzelhandel
2
Professional sports
2
Profisport
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Retail trade
2
Viral marketing
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Virales Marketing
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Advertising effects
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Benutzerschnittstelle
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Bewertung
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Beziehungsmarketing
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Brand image
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Confidence
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Evaluation
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Markenimage
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Measurement
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Music
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Kim, Minjeong
O'Cass, Aron
Barrio-García, Salvador del
3
Bilgihan, Anil
3
Carlson, Jamie
3
Che, Tong
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Dholakia, Ruby R.
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Khan, Mohammed Naved
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Kiran, Ravi
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Pereira, Hélia Gonçalves
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Dominic, P. D. D.
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Australasian marketing journal
1
The journal of services marketing
1
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ECONIS (ZBW)
2
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An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron
;
Carlson, Jamie
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 28-36
Persistent link: https://www.econbiz.de/10009508012
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2
Exploring the relationships between e-service quality, satisfaction, attitudes and behaviours in content-driven e-service web sites
Carlson, Jamie
;
O'Cass, Aron
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 112-127
Persistent link: https://www.econbiz.de/10003990882
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