//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~subject:"Business services"
~subject:"Gesundheitswesen"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer integration"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Business services
Gesundheitswesen
Service industry
Customer integration
23
Kundenintegration
23
Innovation
8
Beziehungsmarketing
7
Relationship marketing
7
Betriebliche Wertschöpfung
6
Dienstleistung
6
Services
6
Value creation
6
Dienstleistungssektor
5
Innovation management
5
Innovationsmanagement
5
Schweden
5
Sweden
5
Dienstleistungsqualität
4
New product development
4
Produktentwicklung
4
Service quality
4
Theorie
4
Theory
4
Service innovation
3
Service-Dominant Logic
3
Service-dominant logic
3
Unternehmensdienstleistung
3
Bundling strategy
2
Customer value
2
Deutschland
2
Dienstleistungsinnovation
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Germany
2
Health care
2
Health care system
2
Kundenorientierung
2
Kundenwert
2
Leistungsbündel
2
Marketing management
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Aufsatz im Buch
3
Book section
3
Language
All
English
7
German
2
Author
All
Kleinaltenkamp, Michael
Witell, Lars
Büttgen, Marion
9
Edvardsson, Bo
6
Le Nguyen Hau
6
Palumbo, Rocco
5
Pham Ngoc Thuy
5
Gustafsson, Anders
4
Kristensson, Per
4
Anning-Dorson, Thomas
3
Bonamigo, Andrei
3
Bruhn, Manfred
3
Carrubbo, Luca
3
Elg, Mattias
3
Engström, Jon
3
Helkkula, Anu
3
Komulainen, Hanna
3
McColl-Kennedy, Janet R.
3
Oliveira, Pedro
3
Osei-Frimpong, Kofi
3
Polese, Francesco
3
Rubalcaba-Bermejo, Luis
3
Schumann, Jan Hendrik
3
Wang, Qiang
3
Zimmer, Marcus
3
Akaka, Melissa Archpru
2
Altinay, Levent
2
Anderson, Laurel
2
Andrade, Herlandí de Souza
2
Annarumma, Carmela
2
Baglieri, Enzo
2
Brodie, Roderick J.
2
Carbonell, Pilar
2
Cheng, Ru
2
Choi, Laee
2
Chou, Cindy Yunhsin
2
Ciasullo, Maria Vincenza
2
Cohen, Yuval
2
Cossío-Silva, Francisco-José
2
Gallouj, Fai͏̈z
2
Geigenmüller, Anja
2
more ...
less ...
Published in...
All
Journal of service management
3
Journal of business research : JBR
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
3
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
8
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
9
Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->