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~person:"Lee, Choong-Ki"
~subject:"Customer satisfaction"
~subject:"Organizational psychology"
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Customer satisfaction
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Lee, Choong-Ki
Ashkanasy, Neal M.
10
Han, Heesup
9
Härtel, Charmine E. J.
7
Barnes, Donald C.
6
Prayag, Girish
6
Vázquez Casielles, Rodolfo
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Madera, Juan M.
4
Mattila, Anna S.
4
Rupp, Deborah E.
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3
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3
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3
Bilgihan, Anil
3
Busser, James
3
Cai, Ruiying
3
Calvo-Porral, Cristina
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Cervera-Taulet, Amparo
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Journal of travel and tourism marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
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ECONIS (ZBW)
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1
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
2
Examining the differential impact of human crowding versus spatial crowding on visitor satisfaction at a festival
Kim, Dohee
;
Lee, Choong-Ki
;
Sirgy, M. Joseph
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 293-312
Persistent link: https://www.econbiz.de/10011484783
Saved in:
3
The influence of tourist experience on perceived value and satisfaction with temple stays : the experience economy theory
Song, Hak-jun
;
Lee, Choong-Ki
;
Park, Jin Ah
;
Hwang, Yoo Hee
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 401-415
Persistent link: https://www.econbiz.de/10011312521
Saved in:
4
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
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