//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Leidner, Dorothy E."
~person:"McAdam, Rodney"
~person:"Moffett, Sandra"
~subject:"Callcenter"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: title:"knowledge management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Callcenter
Knowledge management
22
Wissensmanagement
16
Corporate culture
5
Unternehmenskultur
5
Multinationales Unternehmen
4
Transnational corporation
4
China
3
Großbritannien
3
USA
3
United Kingdom
3
United States
3
Factor analysis
2
Information technology
2
Informationstechnik
2
KMU
2
SME
2
Theorie
2
Theory
2
Betriebliches Informationssystem
1
Betriebsgröße
1
Business intelligence system
1
Call centre
1
Comparison
1
Competitive advantage
1
Cross-cultural management
1
Cultural identity
1
Customer satisfaction
1
Dienstleistungssektor
1
Epistemology
1
Erkenntnistheorie
1
Faktorenanalyse
1
Firm size
1
Globalisierung
1
Globalization
1
Großunternehmen
1
Information
1
Information system
1
Informationssystem
1
Innovation
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz im Buch
1
Book section
1
Language
All
English
1
Author
All
Leidner, Dorothy E.
McAdam, Rodney
Moffett, Sandra
Bedoya Herrera, Oscar Mauricio
1
Castaño Vélez, Andrés Paolo
1
Downing, Joe
1
Marulanda Echeverry, Carlos Eduardo
1
Pandey, Pushkal
1
Prabhu, P.
1
Saxena, Anjila
1
more ...
less ...
Published in...
All
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->