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~person:"Leidner, Dorothy E."
~person:"McAdam, Rodney"
~subject:"Callcenter"
~subject:"United States"
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Search: title:"knowledge management"
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Callcenter
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Knowledge management
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Wissensmanagement
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Multinationales Unternehmen
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Transnational corporation
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Betriebliches Informationssystem
1
Betriebsgröße
1
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1
Call centre
1
China
1
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1
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1
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Leidner, Dorothy E.
McAdam, Rodney
Rhoads, Elsa
4
Bartczak, Summer E.
3
England, Ellen C.
3
Kayworth, Timothy R.
3
Al-Hawamdeh, Suliman
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Alavi, Maryam
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Deng, Xiaodong
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E-collaboration in modern organizations : initiating and managing distributed projects
1
Interdisciplinary perspectives on e-collaboration : emerging trends and applications
1
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
1
Strategic knowledge management in multinational organizations
1
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1
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
Saved in:
2
The role of culture in
knowledge
management
: a case study of two global firms
Leidner, Dorothy E.
;
Alavi, Maryam
;
Kayworth, Timothy R.
- In:
Interdisciplinary perspectives on e-collaboration : …
,
(pp. 278-298)
.
2010
Persistent link: https://www.econbiz.de/10003957743
Saved in:
3
The role of culture in
knowledge
management
: a case study of two global firms
Leidner, Dorothy E.
;
Alavi, Maryam
;
Kayworth, Timothy R.
- In:
E-collaboration in modern organizations : initiating …
,
(pp. 199-219)
.
2008
Persistent link: https://www.econbiz.de/10003643022
Saved in:
4
The role of culture in
knowledge
management
: a case study of two global firms
Leidner, Dorothy E.
;
Alavi, M.
;
Kayworth, Timothy R.
- In:
Strategic knowledge management in multinational …
,
(pp. 83-102)
.
2008
Persistent link: https://www.econbiz.de/10003545006
Saved in:
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