//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Marimon, Frederic"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Quality function deployment"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Quality management
16
Qualitätsmanagement
16
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
5
Kundenzufriedenheit
5
Standardisierung
5
Standardization
5
Spain
4
Spanien
4
Product quality
3
Produktqualität
3
Beziehungsmarketing
2
Consumer behaviour
2
E-commerce
2
EQUASS
2
Electronic Commerce
2
Environmental management
2
Konsumentenverhalten
2
Nonprofit organization
2
Nonprofit-Organisation
2
Reisevermittler
2
Relationship marketing
2
Travel agency
2
Umweltmanagement
2
certification
2
service quality
2
social services
2
1998-2020
1
Baskenland
1
Basque Country
1
Berufsbildung
1
Beschwerdemanagement
1
Bildungswesen
1
China
1
Comparison
1
Complaint management
1
Dashboard
1
Dienstleistungsmanagement
1
Dienstleistungssektor
1
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Conference paper
2
Konferenzbeitrag
2
Language
All
English
16
Author
All
Marimon, Frederic
Antony, Jiju
112
Devadasan, S. R.
61
Shahin, Arash
32
Murugesh, R.
29
Cudney, Elizabeth A.
28
Sampaio, Paulo
28
Tarí, Juan José
25
Ahuja, Inderpreet Singh
24
Dale, Barrie G.
24
Jochem, Roland
24
Garza-Reyes, Jose Arturo
21
Gremyr, Ida
20
Chiarini, Andrea
19
Bruhn, Manfred
18
Casadesús, Martí
18
Singh, Bikram Jit
18
Dahlgaard, Jens Jörn
17
He, Zhen
17
Töpfer, Armin
16
Wiele, Ton van der
16
Furterer, Sandra L.
15
Heras-Saizarbitoria, Iñaki
15
Khanduja, Dinesh
15
Kumar, Vikas
15
Linderman, Kevin
15
McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
15
Zhao, Xiande
15
Franceschini, Fiorenzo
14
Kumar, Maneesh
14
Kumar, Vinod
14
McFadden, Kathleen L.
14
Molina Azorín, José Francisco
14
Parast, Mahour Mellat
14
Saraiva, Pedro
14
Boiral, Olivier
13
Cheng, T. C. E.
13
Gotzamani, Katerina
13
more ...
less ...
Published in...
All
Total quality management & business excellence
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of quality & reliability management
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
16
Showing
1
-
10
of
16
Sort
Relevance
Date (newest first)
Date (oldest first)
1
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
2
Exploring driver and user perspectives of service quality in sharing economy transport platforms
Amat-Lefort, Natalia
;
Marimon, Frederic
;
Mas-Machuca, Marta
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1315-1333
Persistent link: https://www.econbiz.de/10014320290
Saved in:
3
Quality management : a compulsory requirement to achieve effectiveness
Mas-Machuca, Marta
;
Akhmedova, Anna
;
Marimon, Frederic
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 220-239
Persistent link: https://www.econbiz.de/10012423582
Saved in:
4
Motivations and benefits of quality management systems in social services : mediation of the implementation process
Marimon, Frederic
;
Melão, Nuno
;
Bastida, Ramon
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 693-718
Persistent link: https://www.econbiz.de/10012513920
Saved in:
5
Fulfilment of expectations mediating quality and satisfaction : the case of hospital service
Marimon, Frederic
;
Gil-Doménech, Dolors
;
Bastida, Ramon
- In:
Total quality management & business excellence
30
(
2019
)
2
,
pp. 201-220
Persistent link: https://www.econbiz.de/10012199739
Saved in:
6
Assessing a quality model for the social sector : an empirical study of the EQUASS model
Melão, Nuno
;
Bastida, Ramon
;
Marimon, Frederic
- In:
Total quality management & business excellence
30
(
2019
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10012199740
Saved in:
7
Analysis of training programs related to quality management system : the Spanish case
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Llach, Josep
; …
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10011624583
Saved in:
8
Benefits of ISO 20000 IT service management certification
Cots, Santi
;
Casadesús, Martí
;
Marimon, Frederic
- In:
Information systems and e-business management : ISeB
14
(
2016
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011672229
Saved in:
9
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
10
The balance of the impact of quality and recovery on satisfaction : the case of e-travel
Bernardo, Merce
;
Llach, Joseph
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1390-1404
Persistent link: https://www.econbiz.de/10010207986
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->