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~person:"Martín, Juan Carlos"
~person:"Oum, Tae Hoon"
~person:"Pitfield, David E."
~subject:"Customer satisfaction"
~subject:"USA"
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Martín, Juan Carlos
Oum, Tae Hoon
Pitfield, David E.
Gillen, David
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Journal of air transport management
6
Journal of airport management : JAM
1
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1
The role of travel patterns in airport duty-free shopping satisfaction : a case study from an Australian regional airport
Martín, Juan Carlos
;
Martín-Domingo, Luis
;
Lohmann, …
- In:
Journal of air transport management
80
(
2019
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012112399
Saved in:
2
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
Martin-Domingo, Luis
;
Martín, Juan Carlos
;
Mandsberg, Glen
- In:
Journal of air transport management
78
(
2019
),
pp. 106-115
Persistent link: https://www.econbiz.de/10012112677
Saved in:
3
Service quality of airports' food and beverage retailers : a fuzzy approach
Del Chiappa, Giacomo
;
Martín, Juan Carlos
;
Román …
- In:
Journal of air transport management
53
(
2016
),
pp. 105-113
Persistent link: https://www.econbiz.de/10011546123
Saved in:
4
The impact of airline lease agreements on the financial performance of US hub airports
Richardson, Charles
;
Budd, Lucy
;
Pitfield, David E.
- In:
Journal of air transport management
40
(
2014
),
pp. 1-15
Persistent link: https://www.econbiz.de/10010412033
Saved in:
5
Impacts of low cost carrier services on efficiency of the major US airports
Choo, Yap Yin
;
Oum, Tae Hoon
- In:
Journal of air transport management
33
(
2013
),
pp. 60-67
Persistent link: https://www.econbiz.de/10010211179
Saved in:
6
A response to "Understanding the complexities and challenges of airport performance benchmarking"
Adler, Nicole
;
Oum, Tae Hoon
;
Yu, Chunyan
- In:
Journal of airport management : JAM
3
(
2008/09
)
2
,
pp. 159-163
Persistent link: https://www.econbiz.de/10003819045
Saved in:
7
The Southwest effect: a time-series analysis on passengers carried by selected routes and a market share comparison
Pitfield, David E.
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 113-122
Persistent link: https://www.econbiz.de/10003731226
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