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~person:"Martín-Santana, Josefa D."
~subject:"Altruismus"
~subject:"Dienstleistungsqualität"
~subject:"Stochastischer Prozess"
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Search: subject_exact:"Blutspendedienst"
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Altruismus
Dienstleistungsqualität
Stochastischer Prozess
Blood service
8
Blutspendedienst
8
Blood donation
5
Fundraising
4
Altruism
3
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Motivation
3
Relationship marketing
3
Service quality
3
Anticipated emotions
2
Emotion
2
Loyalty
2
Motivations
2
Social Marketing
2
Social marketing
2
Spain
2
Spanien
2
Advertising
1
Advertising effectiveness
1
Advertising effects
1
Attitudinal loyalty
1
Barriers
1
Confidence
1
Development aid
1
Donation behavior
1
Donation intention
1
Donor profile
1
Effectiveness of health marketing programs
1
Employee retention
1
Entwicklungshilfe
1
Gesundheit
1
Health
1
Health marketing
1
Hörfunkwerbung
1
Internet marketing
1
Marketing
1
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Martín-Santana, Josefa D.
Lacetera, Nicola
16
Macis, Mario
16
Costa-Font, Joan
6
Götte, Lorenz
5
Jofre-Bonet, Mireia
5
Yen, Steven T.
5
Slonim, Robert
4
Stutzer, Alois
4
Bolle, Friedel
3
Melián-Alzola, Lucía
3
Boenigk, Silke
2
Cabasés Hita, Juan Manuel
2
Chen, Xi
2
Diabat, Ali
2
Errea, María
2
Healy, Kieran
2
Härtel, Charmine E. J.
2
Johannesson, Magnus
2
Leipnitz, Sigrun
2
Mellström, Carl
2
Otto, Philipp E.
2
Previte, Josephine
2
Russell-Bennett, Rebekah
2
Sahn, David E.
2
Tripodi, Egon
2
Zhang, Xiaobo
2
Abbasi, Babak
1
Aresi, Giovanni
1
Arli, Denni
1
Arsil, Poppy
1
Barbosa-Póvoa, Ana Paula
1
Beerli-Palacio, Asunción
1
Bracke, Piet
1
Brailsford, Sally C.
1
Brindal, Mark
1
Carello, Giuliana
1
Chi Teen Teoh
1
Clement, Michel
1
Craig, Ashley
1
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Health care management science : a new journal serving the international health care management community
1
International review on public and non-profit marketing
1
Journal of nonprofit & public sector marketing
1
Service business
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
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ECONIS (ZBW)
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1
Blood donation barriers : how does donor profile affect them?
Romero-Domínguez, Laura
;
Martín-Santana, Josefa D.
; …
- In:
International review on public and non-profit marketing
19
(
2022
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10013268065
Saved in:
2
The influence of service quality and anticipated emotions on donor loyalty : an empirical analysis in blood centres in Spain
Martín-Santana, Josefa D.
;
Melián-Alzola, Lucía
- In:
Health care management science : a new journal serving …
25
(
2022
)
4
,
pp. 623-648
Persistent link: https://www.econbiz.de/10013483716
Saved in:
3
Prosocial customer in the public sector : a PLS-SEM analysis applied to blood donation (active donors)
Robaina-Calderín, Lorena
;
Martín-Santana, Josefa D.
; …
- In:
Socio-economic planning sciences : the international …
86
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014282465
Saved in:
4
Service quality in blood donation : satisfaction, trust and loyalty
Melián-Alzola, Lucía
;
Martín-Santana, Josefa D.
- In:
Service business
14
(
2020
)
1
,
pp. 101-129
Persistent link: https://www.econbiz.de/10012172764
Saved in:
5
Using radio advertising to promote blood donation
Martín-Santana, Josefa D.
;
Reinares-Lara, Eva
; …
- In:
Journal of nonprofit & public sector marketing
30
(
2018
)
1
,
pp. 52-73
Persistent link: https://www.econbiz.de/10011847863
Saved in:
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