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~person:"Meisler, Galit"
~person:"Prentice, Catherine"
~type_genre:"Aufsatz in Zeitschrift"
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Meisler, Galit
Prentice, Catherine
Luu Trong Tuan
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ECONIS (ZBW)
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1
Want to feel better, share what you know
Prentice, Catherine
;
Zeidan, Susan
;
Nguyen Tuyet-Mai
- In:
Knowledge management research & practice : KMRP ; an …
21
(
2023
)
5
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10014369748
Saved in:
2
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
3
Perceived organizational politics and undesirable work attitudes : do hostility and emotional intelligence matter?
Meisler, Galit
- In:
Management research review
47
(
2024
)
5
,
pp. 824-839
Persistent link: https://www.econbiz.de/10014515897
Saved in:
4
Managing burnout from engagement-derived acting strategy
Prentice, Catherine
;
Snell, Lan
;
Sok, Phyra
- In:
Journal of service theory and practice
33
(
2023
)
4
,
pp. 577-597
Persistent link: https://www.econbiz.de/10014302390
Saved in:
5
Systematic literature review on emotional intelligence and conflict management
Winardi, Michael Aswin
;
Prentice, Catherine
;
Weaven, Scott
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
3
,
pp. 372-397
Persistent link: https://www.econbiz.de/10013326465
Saved in:
6
Addressing service profit chain with artificial and emotional intelligence
He, Wei
;
Prentice, Catherine
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 730-756
Persistent link: https://www.econbiz.de/10013327889
Saved in:
7
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
8
Emotional intelligence or artificial intelligence : an employee perspective
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 377-403
Persistent link: https://www.econbiz.de/10012256141
Saved in:
9
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
10
Managing service encounters with emotional intelligence
Prentice, Catherine
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 344-351
Persistent link: https://www.econbiz.de/10012115151
Saved in:
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