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~person:"Mensah, Samuel N-A"
~person:"Sauer, Nicola E."
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
4
Consumer behaviour
4
Customer retention
4
Kundenbindung
4
Relationship marketing
4
Customer loyalty
3
Customer satisfaction
3
Kundenzufriedenheit
3
Customer service
2
Customer service quality
2
Dienstleistungsqualität
2
Kundenservice
2
Namibia
2
Personal banking
2
Privatkundengeschäft
2
ServQual
2
Service quality
2
Brand image
1
COVID-19
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Coping
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Coronavirus
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Deutschland
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Football
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Fußball
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Fußballbundesliga
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Fußballfan
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Fußballverein
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Germany
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Lebensqualität
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Life event
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Markenimage
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Markentreue
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Professional sports
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Profisport
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Quality of life
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Satisfaction
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Well-being
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Zufriedenheit
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Mensah, Samuel N-A
Sauer, Nicola E.
Prentice, Catherine
4
Rodríguez del Bosque, Ignacio A.
4
Pérez, Andrea
3
Wong, IpKin Anthony
3
Aksoy, Lerzan
2
Baloglu, Seyhmus
2
Bauer, Hans H.
2
Bowen, John T.
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Brunsø, Karen
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Buoye, Alexander
2
Chang, Chun-Ming
2
Chen McCain, Shiang-Lih
2
Faßnacht, Martin
2
Glöckner, Andreas
2
Han, Heesup
2
Islam, Tahir
2
Keiningham, Timothy
2
Korkmaz, Evsen
2
Makanyeza, Charles
2
Meier, Beat
2
Melnyk, Valentyna
2
Molinillo, Sebastian
2
Moongela, Hilma
2
Morell, Alexander
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Murugan, Rajeswari
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Nazeri, Ali
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Popp, Bastian
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Rajendran, G.
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Ramaseshan, B.
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2
Simon, Carina
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Srivastava, Medha
2
Stan, Valentina
2
Stein, Alisha
2
Sunaryo
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Tanford, Sarah
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Journal of contemporary management : JMC
2
Marketing : ZFP ; journal of research and management
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
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ECONIS (ZBW)
4
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Effects of COVID-19 on well-being and customer loyalty : a life event perspective
Sauer, Nicola E.
;
Hofmann, Verena
;
Hebborn, Heike
; …
- In:
Marketing : ZFP ; journal of research and management
45
(
2023
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10014306384
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
3
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
4
Der Beitrag des Markenimage zur Fanloyalität : eine empirische Untersuchung am Beispiel der Klubmarken der Fußball-Bundesliga
Bauer, Hans H.
;
Exler, Stefanie
;
Sauer, Nicola E.
-
2004
Persistent link: https://www.econbiz.de/10002645198
Saved in:
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