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~person:"Nøjgaard, Mikkel"
~person:"Thuangporn Charoenchokdilok"
~subject:"customer dissatisfaction"
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customer dissatisfaction
Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Service quality
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Beschwerdemanagement
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Consumer culture theory
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Nøjgaard, Mikkel
Thuangporn Charoenchokdilok
Lapré, Michael A.
2
Bode, Matthias
1
Dave, Dinesh S.
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Dotson, Michael J.
1
Hartmann, Benjamin Julien
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Kjeldgaard, Dannie
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Larsson Mossberg, Lena
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Lindberg, Frank
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Mongay, Jorge
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Pez, Virginie
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Pisut Koomsap
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Souca, Maria Luiza
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Tsikriktsis, Nikos
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White, L.
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Yanamandram, Venkata K.
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Marketing theory
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Failure : perspectives and prospects in marketing and consumption theory
Kjeldgaard, Dannie
;
Nøjgaard, Mikkel
;
Hartmann, …
- In:
Marketing theory
21
(
2021
)
2
,
pp. 277-286
Persistent link: https://www.econbiz.de/10012520610
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2
Improving risk assessment for customer-oriented FMEA
Pisut Koomsap
;
Thuangporn Charoenchokdilok
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1563-1579
Persistent link: https://www.econbiz.de/10011962110
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