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~person:"Narteh, Bedman"
~subject:"Bank"
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Beziehungsmarketing
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Relationship marketing
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Ghana
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Consumer behaviour
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Konsumentenverhalten
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Customer satisfaction
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Kundenzufriedenheit
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Personal banking
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Privatkundengeschäft
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trust
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satisfaction
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Bankgeschäft
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Banking services
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Confidence
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Electronic Banking
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Electronic banking
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Electronic money
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Elektronisches Geld
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Emotion
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Employee retention
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Lieferantenmanagement
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Mitarbeiterbindung
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Supplier relationship management
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Vertrauen
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customer loyalty
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3G mobile data service
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Acquisition
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Bank marketing
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Bankenreform
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Banking
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Banking reform
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Narteh, Bedman
Oehler, Andreas
7
Pérez, Andrea
7
Rodríguez del Bosque, Ignacio A.
6
Degryse, Hans
5
Durkin, Mark
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
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Albadvi, Amir
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Raitani, Sonika
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Vyas, Vishal
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Abdolvand, Neda
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Al-Hawary, Sulieman Ibraheem Shelash
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Berkel, Ingrid
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Brun, Isabelle
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Chen, Xianglin
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Eriksson, Kent
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Hagen, Jan U.
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Osman, Zahir
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Pfersich, Kai
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Puri, Manju
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Ricard, Line
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Rocholl, Jörg
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Ronzal, Wolfgang
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Scheller, Jörn
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Wickramasinghe, Ananda
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Aarma, August
2
Al-Hawari, Mohd Ahmad
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AlNajem, Mohamad N.
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Alhawari, Samer
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Alnawas, Ibrahim
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Anabila, Peter
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Anber Abraheem Shlash Mohammad
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Ansari, Azarnoush
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Arora, Usha
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Aziz, R. Abd El
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Bartmann, Dieter
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Baxmann, Ulf G.
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African journal of economic and management studies : AJEMS
1
International journal of emerging markets
1
Journal of financial services marketing
1
Services marketing quarterly
1
The journal of retail marketing management research : JRMMR
1
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ECONIS (ZBW)
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1
Banking sector reforms and customer switching intentions : evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
3
Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman
;
Odoom, Raphael
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 112-135
Persistent link: https://www.econbiz.de/10011290001
Saved in:
4
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
5
Relationship marketing and customer satisfaction in the Ghanaian banking sector
Narteh, Bedman
- In:
The journal of retail marketing management research : JRMMR
2
(
2009/10
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10003838085
Saved in:
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