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~person:"Narteh, Bedman"
~type_genre:"Article in journal"
~type_genre:"Textbook"
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Electronic Banking
5
Electronic banking
5
Ghana
5
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Electronic money
2
Elektronisches Geld
2
Mobile communications
2
Mobilkommunikation
2
Relationship marketing
2
Automated teller machine
1
Bank
1
Bankgeschäft
1
Banking
1
Banking services
1
Confidence
1
Consumer behaviour
1
Core service
1
Financial services
1
Finanzdienstleistung
1
Innovation adoption
1
Innovationsakzeptanz
1
Konsumentenverhalten
1
Mobile Business
1
Mobile banking
1
Mobile business
1
Payment system
1
Personal banking
1
Privatkundengeschäft
1
Retail bank switching
1
Selbstbedienung
1
Self-service
1
Service recovery
1
Vertrauen
1
Zahlungsverkehr
1
customer behavioural intentions
1
loyalty
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Article
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Article in journal
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Narteh, Bedman
Karjaluoto, Heikki
10
Dwivedi, Yogesh Kumar
9
Laukkanen, Tommi
8
Shaikh, Aijaz A.
8
Shankar, Amit
7
Carbó Valverde, Santiago
6
Floros, Christos
6
Brun, Isabelle
5
Chawla, Deepak
5
George, Ajimon
5
Giordani, Georgia
5
Glavee-Geo, Richard
5
Hanafizadeh, Payam
5
Joshi, Himanshu
5
Keramati, Abbas
5
Liébana-Cabanillas, Francisco
5
Ozuem, Wilson
5
Rajaobelina, Lova
5
Rana, Nripendra P.
5
Al-Hawari, Mohd Ahmad
4
Ali, Liaqat
4
Bansal, Nitin
4
Changchit, Chuleeporn
4
Chauhan, Vikas
4
Dhingra, Sanjay
4
Dimitriadis, Sergios
4
Govindaluri, Srikrishna Madhumohan
4
Hassan, M. Kabir
4
Iheanachor, Nkemdilim
4
Jarunee Wonglimpiyarat
4
Jebarajakirthy, Charles
4
Kesharwani, Ankit
4
Knüfermann, Markus
4
Kundu, Sukanya
4
Kyrezis, Nikolaos
4
Leinonen, Harry
4
Mann, Bikram Jit Singh
4
Mansumitrchai, Somkiat
4
Moormann, Jürgen
4
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International journal of business and systems research : IJBSR
1
International journal of emerging markets
1
International journal of quality & reliability management
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
1
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ECONIS (ZBW)
5
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1
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
2
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
3
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Saved in:
4
Service quality in automated teller machines : an empirical investigation
Narteh, Bedman
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 62-89
Persistent link: https://www.econbiz.de/10009770751
Saved in:
5
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
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