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~person:"Niu, Gao"
~type_genre:"Article in journal"
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Agent-based queuing model for call center forecasting and management optimization
Niu, Gao
;
Vadiveloo, Jeyaraj
;
Xu, Mengnong
- In:
Advances in business and management forecasting
13
(
2019
),
pp. 121-133
Persistent link: https://www.econbiz.de/10012154914
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