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~person:"Pérez, Andrea"
~subject:"Corporate social responsibility"
~type_genre:"Article in journal"
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Corporate social responsibility
Corporate Social Responsibility
23
Consumer behaviour
14
Konsumentenverhalten
14
Beziehungsmarketing
11
Customer satisfaction
11
Kundenzufriedenheit
11
Relationship marketing
11
Bank
8
Corporate reputation
8
Firmenimage
8
Stakeholder
8
Loyalty
6
CSR image
5
Customers
5
Satisfaction
5
Spain
5
Spanien
5
CSR
4
Gastgewerbe
4
Hospitality industry
4
Identification
4
Public relations
4
Reporting
4
Reputation
4
Stakeholders
4
Öffentlichkeitsarbeit
4
Customer retention
3
Dienstleistungsqualität
3
Fair trade
3
Fairer Handel
3
Hotel industry
3
Hotellerie
3
Kundenbindung
3
Measurement
3
Messung
3
Service quality
3
Tourism industry
3
Tourismuswirtschaft
3
Brand image
2
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8
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Article
23
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Article in journal
Aufsatz in Zeitschrift
23
Aufsatz im Buch
2
Aufsatzsammlung
2
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2
Graue Literatur
1
Non-commercial literature
1
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English
23
Author
All
Pérez, Andrea
Lee, Seoki
33
Schaltegger, Stefan
33
Jamali, Dima
30
Gond, Jean-Pascal
29
Kolk, Ans
29
Lindgreen, Adam
29
Uyar, Ali
29
Azlan Amran
27
García-Sánchez, Isabel-María
27
Svensson, Göran
27
Martínez-Ferrero, Jennifer
26
Moon, Jeremy
26
Jo, Hoje
25
Karaman, Abdullah S.
25
Kuzey, Cemil
25
Tsang, Albert
23
Hussainey, Khaled
22
Zhang, Zhe
22
Jia, Ming
21
Luu Trong Tuan
21
Preuss, Lutz
21
Rodríguez del Bosque, Ignacio A.
21
Becchetti, Leonardo
20
De Villiers, Charl
19
Peloza, John
19
Siegel, Donald S.
19
Brammer, Stephen
18
Husted, Bryan W.
18
Mattila, Anna S.
18
Michelon, Giovanna
18
Scherer, Andreas Georg
18
Searcy, Cory
18
Doh, Jonathan P.
17
Patten, Dennis M.
17
Sen, Sankar
17
Swaen, Valérie
17
Boiral, Olivier
16
Du, Shuili
16
Figge, Frank
16
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Published in...
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Journal of business ethics : JOBE
4
The international journal of bank marketing : IJBM
4
International journal of hospitality management
2
Accounting, auditing & accountability journal
1
Business research quarterly : BRQ
1
Corporate communications : an international journal
1
Corporate reputation review : an international journal
1
Corporate social responsibility and environmental management
1
European journal of marketing : EJM
1
Journal of financial services marketing : JFSM
1
Journal of travel and tourism marketing
1
Service business
1
Spanish journal of finance & accounting : the official journal of AECA - Asociación Española de Contabilidad y Administración de Empresas
1
The journal of product & brand management
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
23
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23
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date (oldest first)
1
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
2
Exploring the role of CSR in the organizational identity of hospitality companies : a case from the Spanish tourism industry
Martínez, Patricia
;
Pérez, Andrea
;
Rodríguez del …
- In:
Journal of business ethics : JOBE
124
(
2014
)
1
,
pp. 47-66
Persistent link: https://www.econbiz.de/10010424769
Saved in:
3
CSR communication and media channel choice in the hospitality and tourism industry
Pérez, Andrea
;
Garcia de los Salmones Sanchez, Maria …
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014283428
Saved in:
4
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
5
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
6
The stakeholder
management
theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
7
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
8
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
9
An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
Saved in:
10
Customer responses to the CSR of banking companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of product & brand management
24
(
2015
)
5
,
pp. 481-493
Persistent link: https://www.econbiz.de/10011443026
Saved in:
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