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~person:"Park, Jungkun"
~subject:"Confidence"
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Confidence
Beziehungsmarketing
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Relationship marketing
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Consumer behaviour
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Customer satisfaction
9
Kundenzufriedenheit
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Park, Jungkun
Svensson, Göran
16
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10
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8
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7
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7
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Journal of retailing and consumer services
2
International journal of hospitality management
1
Journal of travel and tourism marketing
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ECONIS (ZBW)
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1
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
Saved in:
2
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
3
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
4
Multidimensional trust building in e-retailing : cross-cultural differences in trust formation and implications for perceived risk
Park, Jungkun
;
Gunn, Frances
;
Han, Sang-Lin
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 304-312
Persistent link: https://www.econbiz.de/10009541311
Saved in:
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