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~person:"Parry, Glenn"
~person:"Ukko, Juhani"
~subject:"Service quality"
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Parry, Glenn
Ukko, Juhani
Dana, James D.
5
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4
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Kowalkowski, Christian
3
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Stauss, Bernd
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Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business performance management
1
International journal of quality & reliability management
1
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ECONIS (ZBW)
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Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
Saved in:
2
Servitization and advanced business services as levers for competitiveness
Kamp, Bart
;
Parry, Glenn
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 11-16
Persistent link: https://www.econbiz.de/10011672007
Saved in:
3
Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
4
Performance measurement approach to show the value for the customer in an industrial service network
Ukko, Juhani
;
Pekkola, Sanna
;
Saunila, Minna
;
Rantala, Tero
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011317292
Saved in:
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