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~person:"Prentice, Catherine"
~subject:"Hotel industry"
~type_genre:"Article in journal"
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30
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Prentice, Catherine
Han, Heesup
16
Lee, Jin-soo
7
Raab, Carola
7
Tanford, Sarah
7
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6
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Journal of hospitality marketing & management
2
Journal of retailing and consumer services
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ECONIS (ZBW)
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1
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
2
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 739-756
Persistent link: https://www.econbiz.de/10012312148
Saved in:
3
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
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