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~person:"Sajad Rezaei"
~subject:"Complaint management"
~subject:"Online retailing"
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Search: subject:"Customer satisfaction"
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Complaint management
Online retailing
Customer satisfaction
13
Kundenzufriedenheit
13
Consumer behaviour
6
Dienstleistungsqualität
6
Konsumentenverhalten
6
Service quality
6
Online-Handel
5
Einzelhandel
4
Malaysia
4
Mobile Anwendung
4
Mobile application
4
Retail trade
4
Innovation adoption
3
Innovationsakzeptanz
3
Confidence
2
Gastgewerbe
2
Holiday behaviour
2
Hospitality industry
2
Information behaviour
2
Informationsverhalten
2
Mobile communications
2
Mobile phone
2
Mobilkommunikation
2
Mobiltelefon
2
Quality management
2
Qualitätsmanagement
2
Students
2
Studierende
2
Urlaubsverhalten
2
Vertrauen
2
3G mobile phone
1
ATT
1
Anticipated Elation
1
Anwendungssoftware
1
Application software
1
Apps channel continuance intention
1
Apps channel satisfaction
1
Apps continuance intention
1
Apps retail channel
1
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5
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Sajad Rezaei
Mattila, Anna S.
13
Roschk, Holger
13
Grégoire, Yany
12
Gelbrich, Katja
11
Van Vaerenbergh, Yves
9
Jang, Soocheong
8
Prybutok, Victor R.
8
Vázquez Casielles, Rodolfo
8
Grewal, Dhruv
7
Guchait, Priyanko
7
Stauss, Bernd
7
Usman, Osly
7
Balaji, M. S.
6
Parayitam, Satyanarayana
6
Park, Jungkun
6
Rohman, Fatchur
6
Seidel, Wolfgang
6
Xu, Xun
6
Chebat, Jean-Charles
5
Day, Ralph L.
5
Falk, Tomas
5
Hammerschmidt, Maik
5
Harun, Ahasan
5
Larivière, Bart
5
MacQuilken, Lisa
5
Matos, Celso Augusto de
5
Prashar, Sanjeev
5
Román, Sergio
5
Shin, Hyunju
5
Sreejesh, S.
5
Tandon, Urvashi
5
Tripp, Thomas M.
5
Tronvoll, Bård
5
Weber, Karin
5
Wu, Luorong
5
Ye, Qiang
5
Ba, Sulin
4
Bang, Nguyen
4
Bauer, Hans H.
4
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Apps management and e-commerce transactions in real-time
1
Asia-Pacific journal of business administration
1
International journal of business environment : IJBE
1
Journal for global business advancement : JGBA
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
5
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1
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
2
Post-purchase apps usage attitudes : revisiting trust,
customer
satisfaction
, and loyalty of apps usage
Sajad Rezaei
;
Sivasubramaniam, Srikaanth
;
Ho, Ree C.
- In:
Apps management and e-commerce transactions in real-time
,
(pp. 194-209)
.
2017
Persistent link: https://www.econbiz.de/10011690500
Saved in:
3
Examining shopping mall consumer decision-making styles, satisfaction and purchase intention
Alavi, Seyed Ali
;
Sajad Rezaei
;
Valaei, Naser
;
Wan …
- In:
The international review of retail, distribution and …
26
(
2016
)
3
,
pp. 272-303
Persistent link: https://www.econbiz.de/10011543297
Saved in:
4
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
5
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
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