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~person:"Smith, Alan D."
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
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customer relationship management
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Smith, Alan D.
Piller, Frank T.
12
Wirtz, Bernd W.
10
Leimstoll, Uwe
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Chaffey, Dave
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Thaichon, Park
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International journal of business information systems : IJBIS
2
International journal of electronic finance : IJEF
1
International journal of management & enterprise development : IJMED
1
International journal of services and operations management : IJSOM
1
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ECONIS (ZBW)
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1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
3
Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
3
,
pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
Saved in:
4
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
5
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
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