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~person:"Smith, Alan D."
~subject:"Internet marketing"
~subject:"Kundenzufriedenheit"
~subject:"Pittsburgh (Pa.)"
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Internet marketing
Kundenzufriedenheit
Pittsburgh (Pa.)
Beziehungsmarketing
33
Relationship marketing
33
USA
15
United States
15
Consumer behaviour
8
Konsumentenverhalten
8
CRM
5
E-commerce
5
Electronic Commerce
5
Lieferkette
5
Supply chain
5
Einzelhandel
4
Quality management
4
Qualitätsmanagement
4
Retail trade
4
Dienstleistungsqualität
3
Empirical method
3
Empirische Methode
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
customer relationship management
3
Automotive industry
2
Bargeldloser Zahlungsverkehr
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
E-procurement
2
Elektronische Beschaffung
2
Impact assessment
2
Kfz-Industrie
2
Kundenbindungsprogramm
2
Loyalty program
2
New product development
2
Noncash payments
2
Online-Marketing
2
Produktentwicklung
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English
7
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Smith, Alan D.
Han, Heesup
33
Homburg, Christian
22
Mattila, Anna S.
20
Prentice, Catherine
19
Svensson, Göran
19
Gil Saura, Irene
16
Loureiro, Sandra Maria Correia
16
Bilgihan, Anil
15
Hollebeek, Linda D.
15
Klaus, Philipp
15
Usman, Osly
15
Mittal, Vikas
14
Quach, Sara
14
Thaichon, Park
14
Aksoy, Lerzan
13
Balaji, M. S.
13
Hyun, Sunghyup Sean
13
Rather, Raouf Ahmad
13
Wong, IpKin Anthony
13
Kim, Wansoo
12
Rahman, Zillur
12
Stock-Homburg, Ruth
12
Verhoef, Peter C.
12
Bruhn, Manfred
11
Evanschitzky, Heiner
11
Gustafsson, Anders
11
Harrigan, Paul
11
Khan, Imran
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Casidy, Riza
10
Grégoire, Yany
10
Izogo, Ernest Emeka
10
Keiningham, Timothy
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Jang, Soocheong
9
Karjaluoto, Heikki
9
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International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
Health marketing quarterly
1
International journal of electronic finance : IJEF
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
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ECONIS (ZBW)
7
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1
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
2
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
3
Ethical and managerial aspects of social network advertisement
Smith, Alan D.
;
Offodile, O. Felix
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
4
,
pp. 28-51
Persistent link: https://www.econbiz.de/10011591109
Saved in:
4
Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.
;
Potter, Jodi A.
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
Saved in:
5
Marketing and reputation aspects of neonatal safeguards and hospital-security systems
Smith, Alan D.
- In:
Health marketing quarterly
26
(
2009/10
)
2
,
pp. 117-144
Persistent link: https://www.econbiz.de/10003860268
Saved in:
6
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
7
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
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