//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"So, Kevin Kam Fung"
~person:"Song, Haiyan"
~subject:"Dienstleistungsqualität"
~subject:"Tourism industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Hotelgewerbe"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Tourism industry
Hotel industry
25
Hotellerie
25
Gastgewerbe
11
Hospitality industry
11
Tourism
10
Tourismus
9
Consumer behaviour
8
Konsumentenverhalten
8
Tourismuswirtschaft
8
Beziehungsmarketing
7
Customer satisfaction
7
Kundenzufriedenheit
7
Relationship marketing
7
Brand management
6
China
6
Markenführung
6
Service quality
6
Arbeitszufriedenheit
4
Bibliometrics
4
Bibliometrie
4
Brand image
4
Brand loyalty
4
Career development
4
Job satisfaction
4
Karriereplanung
4
Markenimage
4
Markentreue
4
Confidence
3
Demand
3
Nachfrage
3
Performance measurement
3
Performance-Messung
3
Social Web
3
Social web
3
Tourism marketing
3
Tourismusmarketing
3
Vertrauen
3
Viral marketing
3
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Language
All
English
12
Author
All
So, Kevin Kam Fung
Song, Haiyan
Han, Heesup
24
Law, Chun Hung Roberts
21
Köseoglu, Mehmet Ali
18
Okumus, Fevzi
15
Karatepe, Osman M.
11
Cobanoglu, Cihan
10
Ivanov, Stanislav
10
Kim, Woo Gon
9
Buhalis, Dimitrios
8
Dixit, Saurabh Kumar
8
Lee, Seoki
8
Mariani, Marcello M.
8
Mattila, Anna S.
8
Qu, Hailin
8
Sigala, Marianna
8
Torres, Edwin N.
8
Ali, Faizan
7
Fong, Lawrence Hoc Nang
7
Hassan, Azizul
7
Kim, Peter Beomcheol
7
Madera, Juan M.
7
Shahin, Arash
7
Bai, Billy
6
Brozik, Dallas
6
Dabestani, Reza
6
Daif, Rehab
6
Elsayed, Khaled
6
Grobelna, Aleksandra
6
Gursoy, Dogan
6
Huan, Tzung-cheng
6
Kallmünzer, Andreas
6
Law, Rob
6
Li, Xiang
6
Miao, Li
6
Pizam, Abraham
6
Prayag, Girish
6
Valeri, Marco
6
Alrawadieh, Zaid
5
Bilgihan, Anil
5
more ...
less ...
Published in...
All
International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
The Cornell hospitality quarterly
2
International journal of contemporary hospitality management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service innovation and emerging technologies in tourism and hospitality
So, Kevin Kam Fung
;
Li, Xiang
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 140-142
Persistent link: https://www.econbiz.de/10014253028
Saved in:
2
Mapping service innovation research in hospitality and tourism : an integrative bibliometric analysis and research agenda
So, Kevin Kam Fung
;
Kim, Hyunsu
;
He, Yueying
;
Li, Xiang
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 143-160
Persistent link: https://www.econbiz.de/10014253053
Saved in:
3
A behavioral economics approach to hospitality and tourism research
Song, Haiyan
;
Lin, Gabrielle
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1844-1858
Persistent link: https://www.econbiz.de/10014280902
Saved in:
4
The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
5
Consumers' experience with hospitality and tourism technologies : measurement development and validation
Shin, Hyejo Hailey
;
Jeong, Miyoung
;
So, Kevin Kam Fung
; …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013383285
Saved in:
6
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
7
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda
So, Kevin Kam Fung
;
Li, Xiang
;
Kim, Hyunsu
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 178-200
Persistent link: https://www.econbiz.de/10012201140
Saved in:
8
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Wang, Ying
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
9
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
10
The influence of service brand orientation on hotel employees' attitude and behaviors in China
King, Ceridwyn
;
So, Kevin Kam Fung
;
Grace, Debra
- In:
International journal of hospitality management
34
(
2013
),
pp. 172-180
Persistent link: https://www.econbiz.de/10009766712
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->