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~person:"Son, Hee-young"
~subject:"Zufriedenheit"
~type:"article"
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Zufriedenheit
Arbeitszufriedenheit
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Beziehungsmarketing
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Consumer behaviour
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Customer retention
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Customer satisfaction
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Job satisfaction
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Konsumentenverhalten
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Kundenbindung
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Son, Hee-young
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Ha, Hong Youl
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Managing service quality : MSQ ; an international journal
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Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
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