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~person:"Sweis, Rateb J."
~subject:"Dienstleistungsqualität"
~subject:"Marokko"
~subject:"Refugees"
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Dienstleistungsqualität
Marokko
Refugees
Jordan
24
Jordanien
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Firm performance
12
Unternehmenserfolg
12
Quality management
11
Qualitätsmanagement
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organisational performance
6
total quality management
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Project management
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Service quality
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TQM
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performance
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SERVQUAL
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Sweis, Rateb J.
Akroush, Mamoun N.
10
Asʿad, Rāǧī
9
Barron, Kai
9
Harmgart, Heike
9
Huck, Steffen
9
Krafft, Caroline
9
Schneider, Sebastian O.
9
Sutter, Matthias
9
Al-Hawary, Sulieman Ibraheem Shelash
8
Fakih, Ali
8
Kasy, Maximilian
7
Quinn, Simon
7
Saleh, Lamis
7
Verme, Paolo
7
Caria, Stefano A.
6
Gordon, Grant
6
Nawafleh, Sahem
6
Shami, Soha
6
Voigt, Stefan
6
Dang, Hai-Anh H.
5
Nicklisch, Andreas
5
Richter, Thomas
5
Teytelboym, Alexander
5
Bouhga-Hagbe, Jacques
4
Fraile Aranda, Elisa
4
Ibrahim, May
4
Shabsigh, Ghiath
4
Alharasis, Esraa Esam
3
Alhawarin, Ibrahim
3
El Bialy, Nora
3
Elsayed, Ahmed
3
Ghesquiere, Henri
3
Harrigan, Jane
3
Keo, Caitlyn
3
Masa'deh, Ra'ed
3
Rubiano, Eliana
3
Santamaria, Julieth
3
Sekkat, Khalid
3
Wahba, Jackline
3
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International journal of productivity and quality management : IJPQM
3
Benchmarking : an international journal ; BIJ
1
Journal of management research
1
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ECONIS (ZBW)
5
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1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
Total quality management practices and organisational performance in Jordanian courier services
Sweis, Rateb J.
;
Saleh, Rawan A.
;
Al-Etayyem, Rawan H.
; …
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 258-276
Persistent link: https://www.econbiz.de/10011646269
Saved in:
3
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa
;
Alawneh, Afnan
;
Hammad, Ayman Abu
;
Sweis, …
- In:
International journal of productivity and quality …
17
(
2016
)
4
,
pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
Saved in:
4
Assessing service quality in secondary schools : the case of Jordan
Sweis, Rateb J.
;
Diab, Hannah
;
Salah, Firas Izzat Mahmoud
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
5
,
pp. 1207-1226
Persistent link: https://www.econbiz.de/10011571796
Saved in:
5
The effect of perceived service quality on customer loyalty in internet service providers in Jordan
Obeidat, Bader Yousef
;
Sweis, Rateb J.
;
Zyod, Diana Shawqi
- In:
Journal of management research
4
(
2012
)
4
,
pp. 224-242
Persistent link: https://www.econbiz.de/10009727348
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