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~person:"Valk, Wendy van der"
~type_genre:"Article in journal"
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Business services
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Unternehmensdienstleistung
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Lieferantenmanagement
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Valk, Wendy van der
Doloreux, David
16
Parida, Vinit
15
Kohtamäki, Marko
13
Shearmur, Richard G.
12
Gebauer, Heiko
10
Kowalkowski, Christian
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7
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7
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Fu, Na
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Journal of purchasing and supply management
5
Industrial marketing management : the international journal for industrial and high-tech firms
2
The journal of services marketing
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Purchasing pension advisory services in Sweden : an interpretive investigation into service conceptions and supplier selection
Bolander, Pernilla
;
Werr, Andreas
;
Valk, Wendy van der
- In:
Industrial marketing management : the international …
71
(
2018
),
pp. 108-122
Persistent link: https://www.econbiz.de/10011871421
Saved in:
2
Towards a managerially useful approach to classifying services
Valk, Wendy van der
;
Axelsson, Björn
- In:
Journal of purchasing and supply management
21
(
2015
)
2
,
pp. 113-124
Persistent link: https://www.econbiz.de/10011299118
Saved in:
3
Controlling outsourced service delivery : managing service quality in business service triads
Iwaarden, Jos van
;
Valk, Wendy van der
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1046-1061
Persistent link: https://www.econbiz.de/10009793758
Saved in:
4
Buyer-supplier interaction in business-to-business services : a typology test using case research
Valk, Wendy van der
;
Wynstra, Finn
- In:
Journal of purchasing and supply management
18
(
2012
)
3
,
pp. 137-147
Persistent link: https://www.econbiz.de/10009697241
Saved in:
5
Monitoring in service triads consisting of buyers, subcontractors and end customers
Valk, Wendy van der
;
Iwaarden, Jos van
- In:
Journal of purchasing and supply management
17
(
2011
)
3
,
pp. 198-206
Persistent link: https://www.econbiz.de/10009296276
Saved in:
6
An Agency Theory perspective on the purchase of marketing services
Tate, Wendy L.
;
Ellram, Lisa M.
;
Bals, Lydia
;
Hartmann, Evi
- In:
Industrial marketing management : the international …
39
(
2010
)
5
,
pp. 806-819
Persistent link: https://www.econbiz.de/10008737503
Saved in:
7
Buying business services : towards a structured service purchasing process
Valk, Wendy van der
;
Rozemeijer, Frank
- In:
The journal of services marketing
23
(
2009
)
1
,
pp. 3-10
Persistent link: https://www.econbiz.de/10009525778
Saved in:
8
Securing customer satisfaction through component service specifications : purchasing maintenance services for social rented housing
Mossel, Henk-Jan van
;
Valk, Wendy van der
- In:
Journal of purchasing and supply management
14
(
2008
)
4
,
pp. 241-252
Persistent link: https://www.econbiz.de/10003794807
Saved in:
9
Managing the performance of outsourced customer contact centers
Tate, Wendy L.
;
Valk, Wendy van der
- In:
Journal of purchasing and supply management
14
(
2008
)
3
,
pp. 160-169
Persistent link: https://www.econbiz.de/10003766253
Saved in:
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