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~person:"Witell, Lars"
~subject:"Produktqualität"
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Search: subject:"Qualitätsmanagement"
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Produktqualität
Quality management
12
Qualitätsmanagement
12
Schweden
7
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7
Product quality
6
Dienstleistungsqualität
5
Service quality
5
Customer satisfaction
2
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Beschwerdemanagement
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Kano methodology
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Witell, Lars
Antony, Jiju
8
Pecht, Michael
7
Chen, Jing
6
He, Yihai
6
Parast, Mahour Mellat
6
Tarí, Juan José
6
Abowd, John M.
5
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Das, Diganta
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4
Krishna, Pravin
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4
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4
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3
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The TQM journal : the international review of organizational improvement
3
Quality management journal : QMJ
1
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
Saved in:
2
Theory of attractive quality and the Kano methodology - the past, the present, and the future
Witell, Lars
;
Löfgren, Martin
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1241-1252
Persistent link: https://www.econbiz.de/10010207256
Saved in:
3
The theory of attractive quality
Witell, Lars
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10008938003
Saved in:
4
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin
;
Witell, Lars
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 235-246
Persistent link: https://www.econbiz.de/10008938672
Saved in:
5
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
6
Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
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