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~source:"econis"
~subject:"Zufriedenheit"
~type:"article"
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Search: subject:"Kundenbindung"
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Zufriedenheit
Kundenbindung
560
Customer retention
550
Beziehungsmarketing
342
Relationship marketing
342
Consumer behaviour
292
Konsumentenverhalten
292
Kundenzufriedenheit
230
Customer satisfaction
227
Dienstleistungsqualität
112
Service quality
112
Customer loyalty
89
Brand management
85
Markenführung
85
customer loyalty
72
Brand image
62
Markenimage
62
Social Web
54
Social web
54
Confidence
49
Vertrauen
49
Brand loyalty
45
Markentreue
44
Brand
40
Markenartikel
40
Internet marketing
39
Online-Marketing
39
Einzelhandel
34
Retail trade
34
Bank
28
USA
28
United States
28
Corporate Social Responsibility
26
Corporate social responsibility
26
Customer service
25
Kundenservice
25
Kundenbindungsprogramm
23
Loyalty program
23
Online retailing
22
Online-Handel
22
customer satisfaction
22
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Aksoy, Lerzan
1
Buoye, Alexander
1
Ha, Hong Youl
1
Hebborn, Heike
1
Hofmann, Verena
1
Keiningham, Timothy
1
Larivière, Bart
1
Sauer, Nicola E.
1
Son, Hee-young
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Wanisch, Anna Teresa
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Wiliams, Luke
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Journal of business research : JBR
1
Managing service quality : MSQ ; an international journal
1
Marketing : ZFP ; journal of research and management
1
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ECONIS (ZBW)
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Effects of COVID-19 on well-being and customer loyalty : a life event perspective
Sauer, Nicola E.
;
Hofmann, Verena
;
Hebborn, Heike
; …
- In:
Marketing : ZFP ; journal of research and management
45
(
2023
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10014306384
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2
Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
Saved in:
3
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
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