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~source:"usbk"
~subject:"Kundendienst"
~subject:"Online-Marketing"
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Search: subject_exact:"Customer relationship management"
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Kundendienst
Online-Marketing
Kundenmanagement
856
Beziehungsmanagement
268
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136
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80
Unternehmen
68
Aufsatzsammlung
65
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54
Kundenbindung
37
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37
Kundenorientierung
34
Bank
32
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29
Customer relations
23
Deutschland
23
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23
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18
Management
18
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16
Marketingstrategie
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15
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Wissensmanagement
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Balachandran, Sarojini
1
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1
Buchanan, Richard W.
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Clemie, Caroline
1
Cook, Sarah
1
Craven, Robert
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Dando-Collins, Stephen
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Gutek, Barbara A.
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Hickey, Kristin
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Janning, Reinhard
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Payne, Sheila
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Schneider, Benjamin
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
1,566
USB Cologne (business full texts)
1
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Kunden machen, was sie wollen : Lead Management im Spannungsfeld zwischen Marketing und Vertrieb
Janning, Reinhard
-
2012
Persistent link: https://www.econbiz.de/10009528327
Saved in:
2
Customer-driven services management
Balachandran, Sarojini
-
2004
-
2. ed.
Persistent link: https://www.econbiz.de/10004800507
Saved in:
3
Compendium of customer service questionnaires and inventories
Cook, Sarah
-
2002
Persistent link: https://www.econbiz.de/10004744383
Saved in:
4
The customer service workbook
Lake, Neville
;
Hickey, Kristin
-
2002
Persistent link: https://www.econbiz.de/10004745358
Saved in:
5
Customer is king : how to exceed their expectations
Craven, Robert
-
2002
Persistent link: https://www.econbiz.de/10004747661
Saved in:
6
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
-
2002
Persistent link: https://www.econbiz.de/10004750061
Saved in:
7
The brave new service strategy : aligning customer relationships, market strategies, and business structures
Gutek, Barbara A.
;
Welsh, Theresa
-
2000
Persistent link: https://www.econbiz.de/10004551446
Saved in:
8
Customer service on the Internet : building relationships, increasing loyalty, and staying competitive
Sterne, Jim
-
2000
-
2. ed.
Persistent link: https://www.econbiz.de/10004595518
Saved in:
9
Delivering customer service : a practical guide to managing successful customer relationships
Payne, Sheila
-
1999
-
2. ed
Persistent link: https://www.econbiz.de/10004139413
Saved in:
10
Excellent customer service : a team leader's toolkit
Iacovou, Susan
;
Clemie, Caroline
-
1999
Persistent link: https://www.econbiz.de/10004139625
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