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~subject:"Arbeitsgruppe"
~subject:"Beziehungsmarketing"
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Search: person:"Riel, Allard C.R. van"
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Arbeitsgruppe
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Riel, Allard C. R. van
6
Hammedi, Wafa
2
Šašovová, Zuzana
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Belei, Nina
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Birgelen, Marcel van
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Delcourt, Cécile
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Gremler, Dwayne D.
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Grety, Anaïs
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Horváth, Csilla
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The journal of product innovation management : an international publication of the Product Development & Management Association
2
Electronic Services
1
Handbook of research on customer engagement
1
Journal of business research : JBR
1
Journal of service management
1
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ECONIS (ZBW)
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1
Boosting customer engagement through gamification : a customer engagement marketing approach
Streukens, Sandra
;
Riel, Allard C. R. van
;
Novikova, Daria
- In:
Handbook of research on customer engagement
,
(pp. 35-54)
.
2019
Persistent link: https://www.econbiz.de/10013163346
Saved in:
2
"Don't pretend to be my friend!" when an informal brand communication style backfires on social media
Grety, Anaïs
;
Horváth, Csilla
;
Belei, Nina
;
Riel, …
- In:
Journal of business research : JBR
74
(
2017
),
pp. 77-89
Persistent link: https://www.econbiz.de/10011675398
Saved in:
3
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
4
Improving screening decision making through Transactive Memory Systems : a field study
Hammedi, Wafa
;
Riel, Allard C. R. van
;
Šašovová, Zuzana
- In:
The journal of product innovation management : an …
30
(
2013
)
2
,
pp. 316-330
Persistent link: https://www.econbiz.de/10009723176
Saved in:
5
Antecedents and consequences of reflexivity in new product idea sceening
Hammedi, Wafa
;
Riel, Allard C. R. van
;
Šašovová, Zuzana
- In:
The journal of product innovation management : an …
28
(
2011
)
5
,
pp. 662-679
Persistent link: https://www.econbiz.de/10009311529
Saved in:
6
Customer satisfaction with e-services : the case of an online recruitment portal
Liljander, Veronica
;
Riel, Allard C. R. van
;
Pura, Minna
- In:
Electronic Services
,
(pp. 407-432)
.
2002
Persistent link: https://www.econbiz.de/10001652832
Saved in:
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