Shin, Jaeho; Kim, Yeong Jun; Jung, Sungwook; Kim, Changhee - In: Journal of innovation & knowledge : JIK 7 (2022) 3, pp. 1-11
With the increasing importance of services in the manufacturing industry, manufacturers have been providing customers with packages that combine products and services. Such a product-service combination trend is often referred to as "servitization" and/or "product-service system," and its impact...