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Search: subject:"Emotion"
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Cognition
Service quality
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Emotion
10,681
Consumer behaviour
3,196
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3,193
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1,015
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860
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839
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819
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818
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818
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814
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799
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798
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778
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725
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723
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681
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681
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675
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675
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646
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642
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561
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518
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516
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453
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436
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426
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423
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Benhabib, Jess
16
Wang, Pengfei
14
Dillenberger, David
12
Postlewaite, Andrew
12
Rozen, Kareen
12
Winden, Frans A. A. M. van
11
Reuben, Ernesto
10
Wen, Yi
10
Bosman, Ronald
9
Han, Heesup
9
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6
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6
Huy, Quy
6
Michl, Theresa
6
Raab, Gerhard
6
Unger, Alexander
6
Usman, Osly
6
Altinay, Levent
5
Boyatzis, Richard E.
5
Fan, Xiucheng
5
Gollier, Christian
5
Grandey, Alicia
5
Herrmann-Pillath, Carsten
5
Kidwell, Blair
5
Konrad, Kai A.
5
Ladhari, Riadh
5
Lindenmeier, Jörg
5
Lommerud, Kjell Erik
5
McColl-Kennedy, Janet R.
5
Medler-Liraz, Hana
5
Miao, Li
5
Prayag, Girish
5
Prentice, Catherine
5
Rubinstein, Ariel
5
Septianto, Felix
5
Svensson, Göran
5
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5
Vinh Van Thai
5
Welpe, Isabell M.
5
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European Society for Opinion and Marketing Research
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1
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1
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1
Macquarie University / Department of Business
1
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1
Marketing Research Congress <44, 1991, Luxembourg>
1
OECD
1
Russell Sage Foundation
1
Steinbeis-Hochschule Berlin
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
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1
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1
der blaue reiter Verlag für Philosophie Siegfried Reusch e.K.
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International journal of hospitality management
59
Journal of business research : JBR
52
Journal of retailing and consumer services
37
International journal of contemporary hospitality management
22
Journal of behavioral decision making
19
Journal of business ethics : JOBE
18
The journal of services marketing
16
Journal of business and psychology
15
Journal of hospitality marketing & management
15
Journal of travel and tourism marketing
15
Psychology & marketing
13
Journal of economic behavior & organization : JEBO
11
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
11
Tourism management : research, policies, practice
11
Tourism management perspectives : TMP
11
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
10
Journal of economic psychology : research in economic psychology and behavioral economics
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
The service industries journal
10
Discussion paper / Tinbergen Institute
9
Journal of Asian finance, economics and business : JAFEB
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
9
Journal of service management
9
Discussion paper series / IZA
8
European journal of marketing : EJM
8
European management journal
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of service research : JSR
8
Journal of service theory and practice
8
Marketing letters : a journal of research in marketing
8
NBER working paper series
8
SpringerLink / Bücher
8
CESifo working papers
7
Group decision and negotiation
7
Journal of consumer behaviour : an international research review
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of service research
7
Marketing : ZFP ; journal of research and management
7
Service business
7
Technological forecasting & social change : an international journal
7
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ECONIS (ZBW)
1,984
EconStor
14
Other ZBW resources
8
RePEc
7
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date (oldest first)
1
The background colour of online retailing and cognitive and emotional responses of consumers : an experimental study
Bahrainizad, Manijeh
- In:
International journal of electronic marketing and …
15
(
2024
)
3
,
pp. 288-307
Persistent link: https://www.econbiz.de/10015063979
Saved in:
2
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
3
Emotion
-regulatory chatbots for enhancing consumer servicing : an interpersonal
emotion
management approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
4
The influence of power of tax administrator on cognitive and affective tax attitude in Malaysia
Siti Fatimah Abdul Rashid
;
Rosiati Ramli
;
Mohd Rizal Palil
- In:
Asian journal of accounting & governance
17
(
2022
),
pp. 59-74
Persistent link: https://www.econbiz.de/10013382093
Saved in:
5
Narrating institutional logics into effect : coherence across cognitive, political, and emotional elements
Zilber, Tammar B.
- In:
Administrative science quarterly : ASQ
69
(
2024
)
1
,
pp. 172-221
Persistent link: https://www.econbiz.de/10014583819
Saved in:
6
I am passionate therefore I am : the interplay between entrepreneurial passion, gender, culture and intentions
Kyriakopoulos, Panagiotis
;
Herbert, Kendall
; …
- In:
Journal of business research : JBR
172
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014544980
Saved in:
7
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
8
Proud to be dishonest : emotional consequences of altruistic versus egoistic dishonesty
Shuster, Shaked
;
Eyal, Tal
;
Ayal, Shahar
;
Moran, Simone
- In:
Journal of behavioral decision making
37
(
2024
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014536502
Saved in:
9
The cost of love : solving the gift anomaly
Khalil, Elias L.
- In:
Kyklos : international review for social sciences
77
(
2024
)
1
,
pp. 22-39
Persistent link: https://www.econbiz.de/10014486329
Saved in:
10
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
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