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~subject:"Consumer behaviour"
~subject:"Financial audit"
~subject:"School"
~subject:"Wirtschaftsprüfung"
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Search: "Dienstleistungsqualität"
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Consumer behaviour
Financial audit
School
Wirtschaftsprüfung
Dienstleistungsqualität
20,481
Service quality
20,307
Kundenzufriedenheit
6,070
Customer satisfaction
6,063
Konsumentenverhalten
4,193
Beziehungsmarketing
3,800
Relationship marketing
3,789
Qualitätsmanagement
2,514
Quality management
2,456
Krankenhaus
1,765
Hospital
1,750
Gesundheitsversorgung
1,495
Health care
1,495
USA
1,366
United States
1,353
Gesundheitswesen
1,213
Health care system
1,196
Produktqualität
1,170
Product quality
1,169
Theorie
1,120
Customer service
1,089
Kundenservice
1,089
Theory
1,087
Dienstleistungssektor
1,022
Service industry
1,015
Deutschland
956
Germany
908
service quality
787
Beschwerdemanagement
782
Complaint management
782
Hotellerie
782
Hotel industry
780
Schule
717
Hochschule
689
Electronic Commerce
676
E-commerce
672
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3,309
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1,711
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Article
5,638
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1,662
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5,493
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5,493
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304
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304
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270
Arbeitspapier
268
Aufsatz im Buch
133
Book section
133
Hochschulschrift
112
Thesis
79
Conference paper
43
Konferenzbeitrag
43
Collection of articles of several authors
18
Sammelwerk
18
Collection of articles written by one author
15
Sammlung
15
Bibliografie enthalten
14
Bibliography included
14
Aufsatzsammlung
11
Konferenzschrift
11
Case study
6
Fallstudie
6
Amtsdruckschrift
4
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4
Government document
4
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2
Book review
2
Mehrbändiges Werk
2
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2
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2
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2
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2
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1
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1
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1
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1
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1
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English
7,168
German
131
French
2
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1
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Han, Heesup
30
Hanushek, Eric Alan
24
Mattila, Anna S.
24
Li, Chan
21
Usman, Osly
20
Michas, Paul N.
19
Figlio, David N.
18
Knechel, W. Robert
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Pathak, Parag A.
18
Chi, Wuchun
17
Francis, Jere R.
17
Gul, Ferdinand A.
17
Prentice, Catherine
17
Lamoreaux, Phillip T.
16
Seidel, Timothy A.
16
Angrist, Joshua D.
15
McColl-Kennedy, Janet R.
15
Myers, Linda A.
15
Brasington, David M.
14
Gunn, Joshua L.
14
Lennox, Clive S.
14
Line, Nathaniel D.
14
Aobdia, Daniel
13
Balaji, M. S.
13
Hanushek, Eric A.
13
Raman, Krishnamurthy K.
13
Rockoff, Jonah E.
13
Svanström, Tobias
13
Yang, Zhifeng
13
Zhang, Ping
13
Asthana, Sharad
12
DeFond, Mark L.
12
Gong, Taeshik
12
Klaus, Philipp
12
Lobo, Gerald J.
12
Prybutok, Victor R.
12
Quick, Reiner
12
Rivkin, Steven G.
12
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National Bureau of Economic Research
40
OECD
5
Harvard Institute for International Development
2
Springer Fachmedien Wiesbaden
2
Universität Ulm
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bureau of Publications, Teachers College, Columbia University
1
CESifo GmbH
1
Centre for Economic Research <Dublin>
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Organization for Quality Control
1
Europäische Kommission / Generaldirektion Bildung und Kultur
1
Europäische Kommission / Generaldirektion Bildung, Jugend, Sport und Kultur
1
Federal Reserve Bank of St. Louis
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institute for Fiscal Studies
1
Institutet för Ekonomisk Forskning <Lund>
1
Logos Verlag Berlin
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Institute of Education
1
Organisation for Economic Co-operation and Development
1
Public Policy Institute of California <San Francisco, Calif.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Rostocker Symposium zu Aktuellen Fragen und Problemen der Schulpädagogik <2, 2000, Rostock>
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Universiteit Antwerpen / Faculteit Toegepaste Economische Wetenschappen
1
Universität Konstanz
1
Weltbank
1
Women's Educational and Industrial Union (Boston, Mass.) / Dept. of Research
1
World Bank
1
World Bank Group
1
epubli GmbH
1
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Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
193
Auditing : a journal of practice & theory
168
Journal of business research : JBR
116
The journal of services marketing
106
The accounting review : a publication of the American Accounting Association
91
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
Managerial auditing journal
66
Cogent business & management
65
Journal of travel and tourism marketing
64
Services marketing quarterly
64
The service industries journal
63
International journal of auditing : IJA
61
Accounting horizons : a quarterly publication of the American Accounting Association
53
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of accounting and public policy
40
NBER working paper series
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
NBER Working Paper
36
Service business
36
Working paper / National Bureau of Economic Research, Inc.
35
Advances in accounting : a research annual
34
Economics of education review
33
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Discussion paper series / IZA
30
International journal of quality and service sciences
30
Tourism management : research, policies, practice
30
The international journal of bank marketing : IJBM
29
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
28
Journal of Asian finance, economics and business : JAFEB
28
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
27
Journal of air transport management
27
International journal of services and operations management
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
26
International journal of services, economics and management
25
The journal of applied business research
24
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Source
All
ECONIS (ZBW)
7,294
EconStor
4
OLC EcoSci
1
RePEc
1
Showing
1
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7,300
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1
PCAOB inspection deficiencies and audit fees
Alam, Pervaiz
;
Cheng, Yang
;
Rickett, Laura K.
;
Skomra, …
- In:
The journal of corporate accounting & finance
35
(
2024
)
1
,
pp. 228-249
Persistent link: https://www.econbiz.de/10014472314
Saved in:
2
Audit quality and debt restructuring : evidence from Italy
Magri, Carlotta
;
Marchini, Pier Luigi
- In:
Managerial auditing journal
39
(
2024
)
1
,
pp. 50-70
Persistent link: https://www.econbiz.de/10014473320
Saved in:
3
Cross-country data on skills and the quality of schooling : a selective survey
Fuente, Ángel de la
;
Doménech, Rafael
- In:
Journal of economic surveys
38
(
2024
)
1
,
pp. 3-26
Persistent link: https://www.econbiz.de/10014474342
Saved in:
4
Patient preferences, referral process, and access to specialized care : is patient choice constrained?
Huguet, Marius
;
Joutard, Xavier
;
Perrier, Lionel
- In:
Applied economics
56
(
2024
)
8
,
pp. 978-996
Persistent link: https://www.econbiz.de/10014446256
Saved in:
5
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
6
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
7
To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Fernandez, Sébastien
;
Gössling, Stefan
;
Martin-Rios, …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457830
Saved in:
8
Remote auditing and its impacts on auditors' work and work-life balance : auditors' perceptions and implications
Lorentzon, Johan Ingemar
;
Fotoh, Lazarus Elad
;
Mugwira, …
- In:
Accounting research journal
37
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014491694
Saved in:
9
Service quality, satisfaction and behavioural intentions in sport child camps : participants and parents' perspectives
Sousa, Marisa
;
Gonçalves, Celina
;
Biscaia, Rui
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10014504784
Saved in:
10
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
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