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~subject:"Customer satisfaction"
~subject:"Theorie"
~type_genre:"Collection of articles written by one author"
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Search: subject_exact:"Kundennähe"
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Customer satisfaction
Theorie
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
12
Konsumentenverhalten
12
Deutschland
7
Germany
7
Theory
7
Marketing management
6
Marketingmanagement
6
Social Web
6
Social web
6
Lieferantenmanagement
4
Marketing theory
4
Marketingtheorie
4
Online-Marketing
4
Supplier relationship management
4
Betriebliche Wertschöpfung
3
Customer retention
3
Customer service
3
Dienstleistungsqualität
3
Einzelhandel
3
Erfolgsfaktor
3
Estimation
3
Innovation
3
Inter-firm cooperation
3
Internet marketing
3
Kundenbindung
3
Kundenmanagement
3
Kundenservice
3
Kundenzufriedenheit
3
Retail trade
3
Schätzung
3
Service quality
3
Success factor
3
USA
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United States
3
Unternehmenskooperation
3
Value creation
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Collection of articles written by one author
Article in journal
4,623
Aufsatz in Zeitschrift
4,623
Hochschulschrift
717
Aufsatz im Buch
700
Book section
700
Thesis
640
Graue Literatur
332
Non-commercial literature
332
Arbeitspapier
210
Working Paper
210
Bibliografie enthalten
143
Bibliography included
143
Collection of articles of several authors
132
Sammelwerk
132
Aufsatzsammlung
116
Case study
93
Fallstudie
93
Handbook
52
Handbuch
52
Conference paper
46
Konferenzbeitrag
46
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45
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42
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25
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17
Ratgeber
17
Conference proceedings
16
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10
Systematic review
10
Übersichtsarbeit
10
Glossar enthalten
8
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8
Reprint
6
Festschrift
4
Elektronischer Datenträger
3
Fallstudiensammlung
3
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3
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Baur, Aaron Wolfgang
1
Buhl, Hans Ulrich
1
Heyde Fernandes, Daniel von der
1
Holmgreen Raburn, Anne-Mette
1
Krämer, Tobias
1
Landherr, Andrea
1
Lange, Konstantin
1
Meffert, Heribert
1
Merisavo, Marko
1
Sarikaya, Serkan
1
Schrader, Jan
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Acta Universitatis Oeconomicae Helsingiensis / A
1
ERIM Ph. D. series research in management / Erasmus Institute of Management
1
PhD / Aarhus School of Business
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
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ECONIS (ZBW)
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1
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
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2
New ways to leverage Web 2.0 : social media content for market intelligence and customer interaction
Baur, Aaron Wolfgang
-
2016
Persistent link: https://www.econbiz.de/10011528133
Saved in:
3
The functions and dysfunctions of memory aids
Heyde Fernandes, Daniel von der
-
2013
Persistent link: https://www.econbiz.de/10010345035
Saved in:
4
Wertorientiertes Customer Relationship Management vor dem Hintergrund vernetzter Kunden
Landherr, Andrea
-
2013
Persistent link: https://www.econbiz.de/10010399134
Saved in:
5
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
6
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
7
Essays on banking for micro and small enterprises
Schrader, Jan
-
2009
Persistent link: https://www.econbiz.de/10008656521
Saved in:
8
The interaction between digital marketing communication and customer loyalty
Merisavo, Marko
-
2008
Persistent link: https://www.econbiz.de/10003766169
Saved in:
9
Spoken customer complaints : action and interaction
Holmgreen Raburn, Anne-Mette
-
2007
Persistent link: https://www.econbiz.de/10003666014
Saved in:
10
Marktorientierte Unternehmensführung im Wandel : Retrospektive und Perspektiven des Marketing
Meffert, Heribert
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001401240
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