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~subject:"Customer satisfaction"
~type_genre:"Fallstudie"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Beziehungsmarketing
445
Relationship marketing
445
Deutschland
138
Germany
138
Theorie
63
Theory
63
Kundenmanagement
42
Marketingmanagement
41
Marketing management
38
Lieferantenmanagement
36
Supplier relationship management
36
Marketing
30
Social Web
29
Social web
29
Kundenzufriedenheit
28
USA
27
United States
27
Innovationsmanagement
26
Innovation management
25
Dienstleistungsqualität
22
Kundenorientierung
22
Service quality
22
Strategisches Management
22
Beziehungsmanagement
21
Prozessmanagement
21
Business process management
20
Unternehmen
20
Consumer behaviour
19
Erfolgsfaktor
19
Konsumentenverhalten
19
Qualitätsmanagement
19
Strategic management
19
Success factor
19
Brand management
18
Markenführung
18
Quality management
18
Automotive industry
17
Kfz-Industrie
17
Kundenbindung
17
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Article
18
Book / Working Paper
10
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Fallstudie
Article in journal
4,148
Aufsatz in Zeitschrift
4,148
Aufsatz im Buch
246
Book section
246
Hochschulschrift
111
Graue Literatur
88
Non-commercial literature
88
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88
Arbeitspapier
55
Working Paper
55
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40
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40
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28
Aufsatzsammlung
25
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25
Sammelwerk
25
Guidebook
16
Ratgeber
16
Reprint
5
Lehrbuch
4
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4
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3
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3
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3
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3
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2
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2
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2
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2
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1
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1
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1
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1
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1
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15
German
13
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Homburg, Christian
3
Töpfer, Armin
2
Achimba, Clement
1
Ajami, Riad A.
1
Altinay, Levent
1
Amos, Amembah A. Lamu
1
Beckett, Nigel P.
1
Bruhn, Manfred
1
Castañeda, José Alberto
1
Chahal, Hardeep
1
Chen, Li-fei
1
Chuancharoen, Supakij
1
Crostack, Horst-Artur
1
Eckert, Hans
1
Fathian, Mohammad
1
Fuchs, Oliver A.
1
Gargeya, Vidyaranya B.
1
Georgi, Dominik
1
Goddard, G. Jason
1
Gretzschel, Dirk
1
Gummesson, Evert
1
Hartel, Matthias
1
Jham, Vimi
1
Kanchana, Rapee
1
Kern, Christian
1
Klenk, Peter
1
Korn, Michael
1
Kumari, Neetu
1
Lin, Binshan
1
Liu, Zheng
1
Lu, Yaqiong
1
Lüers, Thomas
1
Ma, Lei
1
Marschler, Hans-Christian
1
Medina Molina, Cayetano
1
Michelli, Joseph
1
Michelli, Joseph A.
1
Moreno, Manuel Rey
1
Moreno, Ramón Rufín
1
N-Marandi, Sara
1
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Published in...
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Cases on ...
1
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
E-retailing challenges and opportunities in the global marketplace
1
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
1
International journal of electronic customer relationship management : IJECRM
1
International journal of management & enterprise development : IJMED
1
International journal of quality and service sciences
1
Journal of business and psychology
1
Management research review
1
Modern banking : applied theory and practice
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Strategic marketing in tourism services
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
Wissenschaft & Praxis
1
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ECONIS (ZBW)
28
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1
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
2
Competing through logistics management : studies on e-retailing in China
Lu, Yaqiong
;
Liu, Zheng
;
Ma, Lei
- In:
E-retailing challenges and opportunities in the global …
,
(pp. 256-275)
.
2016
Persistent link: https://www.econbiz.de/10011506301
Saved in:
3
Innovation in banking industry : achieving customer satisfaction
Achimba, Clement
;
Ongonga, Jared Opiyo
;
Nyarondia, …
- In:
Modern banking : applied theory and practice
,
(pp. 223-245)
.
2016
Persistent link: https://www.econbiz.de/10011517680
Saved in:
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
5
Cases on consumer-centric marketing management
Jham, Vimi
(
contributor
);
Puri, Sandeep
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10009782412
Saved in:
6
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
7
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Saved in:
8
Familiarity and experience in tourist satisfaction and loyalty development
Moreno, Ramón Rufín
;
Medina Molina, Cayetano
;
Roldán …
- In:
Strategic marketing in tourism services
,
(pp. 185-203)
.
2012
Persistent link: https://www.econbiz.de/10009581742
Saved in:
9
Management von Kundenzufriedenheit im Logistikmarkt : das Beispiel Lufthansa Cargo
Perz, Mario
;
Lüers, Thomas
;
Sewcz, Melanie
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 567-583)
.
2012
Persistent link: https://www.econbiz.de/10009316683
Saved in:
10
Management von Kundenzufriedenheit im Finanzdienstleistungsbereich : das Beispiel Bremer Landesbank
Fuchs, Oliver A.
;
Klenk, Peter
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 445-459)
.
2012
Persistent link: https://www.econbiz.de/10009316688
Saved in:
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