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~subject:"Dienstleistungsqualität"
~subject:"USA"
~type_genre:"Aufsatz im Buch"
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Dienstleistungsqualität
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Quality management
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Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
6
Lean Six Sigma in service : applications and case studies
6
Achieving competitive advantage through quality management
5
World class applications of Six Sigma : [real world examples of success]
4
Contemporary research in e-marketing ; 1
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Finance bundling and finance transformation : shared services next level
2
Global innovation science handbook
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Handbuch Gesundheitstourismus : Grundlagen in Gesundheit, Freizeit und Tourismus
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Innovations in certain areas of organization management and marketing
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Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
2
Management technologies for E-Commerce and E-Business applications : proceedings
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Qualitätscontrolling
2
Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
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Strategic system assurance and business analytics
2
Understanding six sigma : concepts, applications and challenges
2
Wissensmanagement im Krankenhaus : Effizienz- und Qualitätssteigerungen durch versorgungsorientierte Organisation von Wissen und Prozessen
2
Ökonomische Bildung zur Bewältigung von Lebenssituationen
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Accountability and responsibility in health care : issues in addressing an emerging global challenge
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Action-based quality management : strategy and tools for continuous improvement
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Advancement in business analytics tools for higher financial performance
1
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
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Betriebliches Rechnungswesen und Controlling im Spannungsfeld von Theorie und Praxis : Festschrift für Prof. Dr. Jürgen Graßhoff zum 65. Geburtstag
1
Big data analytics in operations and supply chain management
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Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
1
Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
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Cisco's growth and business strategy
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Connecting knowledge and performance in public services : from knowing to doing
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Contemporary research in accounting : an Indonesian context
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Das Franchise-System : Handbuch für Franchisegeber und Franchisenehmer
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Das Privatkundengeschäft : die Achillesferse deutscher Kreditinstitute ; Beiträge zum Münsteraner Top-Management-Seminar
1
Data mining and informatics
1
Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
1
Design science theories and research practices
1
Developing business strategies and identifying risk factors in modern organizations
1
Development agenda of Third World countries under the WTO regime ; 2
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
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ECONIS (ZBW)
215
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1
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
2
The impact of quality management practices on purchasing performance within supply chain relationships in service organizations
Salam, Muhammad Asif
;
Yaqub, Muhammad Zafar
- In:
Networks in International Business : Managing …
,
(pp. 309-331)
.
2023
Persistent link: https://www.econbiz.de/10013539453
Saved in:
3
Quality improvement of healthcare services through data analytics processes
Damali, Uzay
;
Ozkul, Ahmet Semih
- In:
Advancement in business analytics tools for higher …
,
(pp. 76-93)
.
2023
Persistent link: https://www.econbiz.de/10014364735
Saved in:
4
Assessment of financial reporting quality : theoretical background
Liudmyla, Lovinska
;
Maria, Kucheriava
- In:
The New digital era : other emerging risks and opportunities
,
(pp. 141-150)
.
2022
Persistent link: https://www.econbiz.de/10013445605
Saved in:
5
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
6
Prioritizing best practices for logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Transforming organizations through flexible systems …
,
(pp. 257-275)
.
2020
Persistent link: https://www.econbiz.de/10012127730
Saved in:
7
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
8
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
Saved in:
9
Analysis of quality of services in higher education institutions
Jošanov-Vrgović, Ivana
;
Vuković, Ana Jovičić
; …
- In:
Handbook of research on creating sustainable value in …
,
(pp. 349-365)
.
2020
Persistent link: https://www.econbiz.de/10012268668
Saved in:
10
Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
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