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~subject:"Hospitality industry"
~subject:"Kundenzufriedenheit"
~subject:"Technischer Fortschritt"
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Hospitality industry
Kundenzufriedenheit
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Weber, Karin
9
Weber, Karl Matthias
6
Hsu, Cathy H. C.
4
Bradley, Graham L.
1
Chathoth, Prakash K.
1
Gallouj, Fai͏̈z
1
Ladkin, Adele
1
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Journal of travel and tourism marketing
2
Technological forecasting & social change : an international journal
2
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1
EUR
1
Elgar companion to neo-Schumpeterian economics
1
Handbook of hospitality marketing management
1
Handbook of hospitality operations and IT
1
IPTS technical report series
1
Innovation networks : theory and practice
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The IPTS report / Deutsche Ausgabe
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Tourism management : research, policies, practice
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ECONIS (ZBW)
16
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1
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
2
Banding together in a festival context : examining effects of a joint-stakeholder external service recovery
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012417501
Saved in:
3
European sectoral innovation foresight : identifying emerging cross-sectoral patterns and policy issues
Weber, Karl Matthias
;
Schaper-Rinkel, Petra
- In:
Technological forecasting & social change : an …
115
(
2017
),
pp. 240-250
Persistent link: https://www.econbiz.de/10011881659
Saved in:
4
The futures of the service economy in Europe : a foresight analysis
Gallouj, Fai͏̈z
;
Weber, Karl Matthias
;
Stare, Metka
; …
- In:
Technological forecasting & social change : an …
94
(
2015
),
pp. 80-96
Persistent link: https://www.econbiz.de/10011389979
Saved in:
5
Same but different : Chinese-American and Mainland Chinese consumers’ perceptions of and behavior in a service failure situation
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 471-496
Persistent link: https://www.econbiz.de/10011517125
Saved in:
6
The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
Saved in:
7
Perceived prevalence and personal impact of negative online reviews
Bradley, Graham L.
;
Weber, Karin
- In:
Journal of service management
27
(
2016
)
4
,
pp. 507-533
Persistent link: https://www.econbiz.de/10011563656
Saved in:
8
The neo-Schumpeterian element in the sociological analysis of innovation
Weber, Karl Matthias
- In:
Elgar companion to neo-Schumpeterian economics
,
(pp. 107-129)
.
2007
Persistent link: https://www.econbiz.de/10003550733
Saved in:
9
Special issue: Service failure & recovery in hospitality & tourism
Weber, Karin
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003863475
Saved in:
10
Career advancement for tourism and hospitality academics : publish, network, study, and plan
Weber, Karin
;
Ladkin, Adele
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
4
,
pp. 448-466
Persistent link: https://www.econbiz.de/10003776459
Saved in:
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