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~subject:"KMU"
~subject:"Relationship marketing"
~type:"article"
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Search: "MANSORI, Shaheen"
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KMU
Relationship marketing
Malaysia
9
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Dienstleistungsqualität
3
Service quality
3
Betriebliche Finanzwirtschaft
2
Corporate reputation
2
Firmenimage
2
Hotel industry
2
Hotellerie
2
Information technology
2
Informationstechnik
2
Managerial finance
2
Measurement
2
Messung
2
Personal finance
2
Private Finanzplanung
2
SME
2
Taiwan
2
loyalty
2
service quality
2
service recovery
2
4.0 Industrial Revolution
1
Affective commitment
1
Anlageverhalten
1
Behavioral economics
1
Behavioural finance
1
Beschwerdemanagement
1
Competencies
1
Complaint management
1
Consumer financial behaviour
1
Continuance commitment
1
Corporate image
1
Credit card
1
Customer retention
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English
5
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Shaheen Mansori
4
Cheng Boon Liat
2
Al-Mamun, Abdullah
1
Balasubramaniam, Sudesh
1
Cham Tat Huei
1
Gan, Ching Chuan
1
Gholamreza Zandi
1
Imrie, Brian C.
1
Kasiri, Leila Agha
1
Mansori, Shaheen
1
Thee Kok Chuan
1
Wan Nurulasiah Wan Mustapha
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Asia Pacific journal of innovation and entrepreneurship : APJIE
1
International journal of financial research
1
Journal of global marketing
1
Journal of hospitality marketing & management
1
Journal of marketing analytics : JMA
1
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ECONIS (ZBW)
5
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1
Effect of entrepreneurial competencies on micro-enterprises income and assets in Malaysia
Wan Nurulasiah Wan Mustapha
;
Al-Mamun, Abdullah
; …
- In:
Asia Pacific journal of innovation and entrepreneurship …
14
(
2020
)
3
,
pp. 249-261
Persistent link: https://www.econbiz.de/10012549132
Saved in:
2
A study of accounting outsourcing decision : the case of Malaysian SMEs
Gholamreza Zandi
;
Thee Kok Chuan
;
Shaheen Mansori
- In:
International journal of financial research
10
(
2019
)
5
,
pp. 153-160
Persistent link: https://www.econbiz.de/10012392651
Saved in:
3
Hotel service recovery and service quality : influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty
Cheng Boon Liat
;
Shaheen Mansori
;
Gan, Ching Chuan
; …
- In:
Journal of global marketing
30
(
2017
)
1
,
pp. 42-51
Persistent link: https://www.econbiz.de/10011779381
Saved in:
4
Standardization, customization, and customer loyalty in service industry
Kasiri, Leila Agha
;
Shaheen Mansori
- In:
Journal of marketing analytics : JMA
4
(
2016
)
2/3
,
pp. 66-76
Persistent link: https://www.econbiz.de/10011662824
Saved in:
5
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
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