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~subject:"Kundenservice"
~type_genre:"Guidebook"
~type_genre:"Sammlung"
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Kundenservice
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283
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ECONIS (ZBW)
57
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Proaktives und reaktives After-sales social media management
Putz, Michael
-
2017
Persistent link: https://www.econbiz.de/10011774564
Saved in:
2
Model integration and traceability for product service systems engineering
Wolfenstetter, Thomas
-
2019
Persistent link: https://www.econbiz.de/10012062289
Saved in:
3
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
4
New ways to leverage Web 2.0 : social media content for market intelligence and customer interaction
Baur, Aaron Wolfgang
-
2016
Persistent link: https://www.econbiz.de/10011528133
Saved in:
5
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
Saved in:
6
201 great ideas for your small business
Applegate, Jane
-
2011
-
3rd ed.
owners can use online
marketing
and social networking more effectively. Offers timely strategies for thriving in challenging …
Persistent link: https://www.econbiz.de/10009124791
Saved in:
7
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
Saved in:
8
Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
Saved in:
9
Negative affective states in customers service experience : investigating antecedents and mitigations
Haager, Stephanie
-
2018
Persistent link: https://www.econbiz.de/10012020297
Saved in:
10
Führung im Dienstleistungskontext : eine Betrachtung aus Unternehmens-, Mitarbeiter- und Kundenperspektive
Popp, Marion Claudia Helma
-
2018
Persistent link: https://www.econbiz.de/10011932702
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