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~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz im Buch"
~type_genre:"Lehrbuch"
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Kundenzufriedenheit
Consumer behaviour
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Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
2
Business and management issues in the global and digital era : Indonesian perspectives
2
Handbook of brand relationships
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Handbook of research on customer engagement
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Marketing and management sciences : proceedings of the International Conference on ICMMS 2008
2
Strategies and tools for managing connected consumers
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The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
2
AI-driven intelligent models for business excellence
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Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Brands and brand management : contemporary research perspectives
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Business infrastructure for sustainability in developing economies
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Capturing, analyzing, and managing word-of-mouth in the digital marketplace
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Country of origin effect : looking back and moving forward
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Cruise tourism and society : a socio-economic perspective
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Customer-centric knowledge management : concepts and applications
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Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
1
Digital Transformation for Fashion and Luxury Brands : Theory and Practice
1
Digital transformation and new approaches in trade, economics, finance and banking
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Digitized : industry transformation and disruption through entrepreneurship and innovation
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Direct marketing in action : cutting-edge strategies for finding and keeping the best customers
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E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
1
E-commerce trends for organizational advancement : new applications and methods
1
E-manufacturing and E-service strategies in contemporary organizations
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Economies et sociétés ; 49,3
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Electronic retailing
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Emerging human and techno-human business management dynamics in a globalized environment
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Emerging issues in economics of development, business and finance
1
Emotional, sensory, and social dimensions of consumer buying behavior
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Encyclopedia of technology and innovation management
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Enhancing knowledge development in marketing ; Vol. 21
1
Erfolgsfaktor Innovation : mit 7 Tabellen
1
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
1
Ethics, social responsibility and sustainability in marketing
1
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
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1
Understanding customers' insights using attribution theory
Sann, Raksmey
;
Lai, Pei-Chun
;
Liaw, Shu-Yi
;
Chen, Chi-Ting
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 20-28)
.
2024
Persistent link: https://www.econbiz.de/10014501014
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2
The customer experience with fashion sale robots : a psycho-interpretative framework
Montera, Raffaella
;
Ciasullo, Maria Vincenza
;
Cucari, Nicola
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 207-223)
.
2024
Persistent link: https://www.econbiz.de/10014529106
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3
How customer relationship management influences business and how it impacts customer satisfaction and loyalty : how has technology impacted CRM?
Sanyal, Anuska
;
Ritwik, P.
- In:
AI-driven intelligent models for business excellence
,
(pp. 167-181)
.
2023
Persistent link: https://www.econbiz.de/10014281382
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4
Text analytics of service customer reviews and feedback : understanding customers' emotions and cognition in the hospitality industry
Zhang, Jie
;
Han, Spring H.
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 275-294)
.
2022
Persistent link: https://www.econbiz.de/10014452656
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5
The impact of Artificial Intelligence-driven recommendation on customer experience in e-retailing
Patnaik, Priyadarsini
- In:
Artificial intelligence and digital diversity …
,
(pp. 253-275)
.
2022
Persistent link: https://www.econbiz.de/10014391761
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6
How does sustainability affect consumer satisfaction in retailing?
Marín, Antonio
;
Gil Saura, Irene
;
Ruiz-Molina, …
- In:
Social and sustainability marketing : a casebook for …
,
(pp. 225-247)
.
2022
Persistent link: https://www.econbiz.de/10013463378
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7
Examining the factors effecting the young consumers' self-service internet banking satisfaction and loyalty
Yimam, Ousman Mohammed
;
Yazar, Evrim Erdoğan
- In:
Digital transformation and new approaches in trade, …
,
(pp. 257-283)
.
2022
Persistent link: https://www.econbiz.de/10013448702
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8
Research on the optimization of end-delivery mode of express enterprises in the context of COVID-19 : based on the survey and analysis of consumer satisfaction
Zhang, Qin
;
Zuo, Chanyuan
- In:
Proceedings of the 5th International Conference on …
,
(pp. 729-747)
.
2022
Persistent link: https://www.econbiz.de/10013353061
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9
How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels
Tahali, Sara
;
Yildiz, Hélène
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 129-141)
.
2022
Persistent link: https://www.econbiz.de/10013338063
Saved in:
10
Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 247-258)
.
2022
Persistent link: https://www.econbiz.de/10013338086
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