Merritt, Kamarin; Zhao, Shichao - In: Administrative Sciences : open access journal 10 (2020) 4/85, pp. 1-24
There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements. These changes have forced many retailers to rethink their business models and utilise a combination of both brick and mortar stores and...