Milenkovska, Violeta; Novkovska, Blagica - In: UTMS journal of economics / University of Tourism and … 9 (2018) 2, pp. 213-220
Total quality management of higher educational institutions is of paramount importance for modern society and presents … a growing interest for researchers. In this paper the issue of effective establishment of total quality management … efficient total quality management system for the case of Macedonia are made. A detailed model for establishment of a common …