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~subject:"Offshoring"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Offshoring
Service quality
IT service provider
825
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140
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Information systems outsourcing : enduring themes, global challenges, and process opportunities
5
International journal of business information systems : IJBIS
4
Management information systems : mis quarterly
4
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
3
Information systems outsourcing : towards sustainable business value
3
Innovative ICT industrial architecture in East Asia : offshoring of Japanese firms and challenges faced by East Asian economies
3
Journal of international management
3
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
3
Strategic outsourcing : an International journal
3
The Oxford handbook of offshoring and global employment
3
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European journal of operational research : EJOR
2
European management journal
2
Global outsourcing issues and trends
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR
2
International journal of production research
2
International journal of strategic business alliances
2
Journal of the Operational Research Society : OR
2
Managed Services : IT-Sourcing der nächsten Generation
2
Management international review : mir ; journal of international business
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing outsourcing relationships
2
Service business
2
The Oxford handbook of inter-organizational relations
2
Action-based quality management : strategy and tools for continuous improvement
1
Benchmarking : an international journal ; BIJ
1
Bulletin of economic research
1
Business horizons
1
Cogent business & management
1
Commercial management of projects : defining the discipline
1
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
Die moderne Finanzfunktion : Strategien, Organisationen und Prozesse
1
Economics : digitale Ökonomie und struktureller Wandel
1
Economies : open access journal
1
Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings
1
Global outsourcing and offshoring : an integrated approach to theory and corporate strategy
1
HMD : Praxis der Wirtschaftsinformatik
1
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
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ECONIS (ZBW)
134
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31
Effects of human resource development practices on service quality of services offshore outsourcing firms
Wickramasinghe, Vathsala
- In:
International journal of quality & reliability management
32
(
2015
)
7
,
pp. 703-717
Persistent link: https://www.econbiz.de/10011442175
Saved in:
32
Qualitative and quantitative approach to model offshore outsourcing barriers due to cultural differences
Chauhan, Prashant
;
Kumar, Sunand
;
Sharma, Rajiv Kumar
- In:
International journal of strategic business alliances
4
(
2015
)
2/3
,
pp. 184-200
Persistent link: https://www.econbiz.de/10011573542
Saved in:
33
Implementation methodology of effective governance to ensure the quality of IT service
Gil-Pechuán, Ignacio
;
Pullicino, Patrick
;
García, M. …
- In:
Action-based quality management : strategy and tools …
,
(pp. 175-192)
.
2014
Persistent link: https://www.econbiz.de/10011556881
Saved in:
34
Bailing outsourcing
Ng, Travis
- In:
Journal of comparative economics : the journal of the …
42
(
2014
)
4
,
pp. 983-993
Persistent link: https://www.econbiz.de/10011298164
Saved in:
35
Outsourcing auf dem amerikanischen Kontinent : eine Alternative zu Indien und China
Kollat, Karsten
;
Kemna, Wolfgang
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 115-123)
.
2014
Persistent link: https://www.econbiz.de/10010355742
Saved in:
36
Andere Länder, andere Anforderungen? : Servicequalität weltweit sicherstellen
Rüster, Jens
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 107-114)
.
2014
Persistent link: https://www.econbiz.de/10010355822
Saved in:
37
Continuous Improvement : Qualität optimieren und Kundenzufriedenheit garantieren
Kasulke, Stephan
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 41-52)
.
2014
Persistent link: https://www.econbiz.de/10010355833
Saved in:
38
Managing service quality in multiple outsourcing
Ye, Guangliang
;
Zhu, Xiaowei
;
Mukhopadhyay, Samar K.
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
3
,
pp. 125-149
Persistent link: https://www.econbiz.de/10010360048
Saved in:
39
Who is the favored bride? : challenges in switching to a multi-vendor offshoring strategy
Wiener, Martin
;
Saunders, Carol S.
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 289-312)
.
2014
Persistent link: https://www.econbiz.de/10010403643
Saved in:
40
From onshore to offshore of IT services outsourcing : history of one large Australian organisation's journey
Fisher, Julie
;
Hirschheim, Rudy A.
;
Jacobs, Robert
; …
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 247-272)
.
2014
Persistent link: https://www.econbiz.de/10010403650
Saved in:
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