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~subject:"Quality management"
~type_genre:"Aufsatz im Buch"
~type_genre:"Bibliography included"
~type_genre:"Handbook"
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Quality management
Dienstleistungsqualität
1,137
Service quality
1,136
Beziehungsmarketing
203
Relationship marketing
203
Qualitätsmanagement
195
Deutschland
194
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194
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177
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177
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148
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148
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35
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34
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34
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34
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34
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34
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34
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33
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33
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32
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32
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Bruhn, Manfred
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2
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2
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2
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2
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2
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2
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Adam, Dietrich
1
Adil, Mohd.
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Al-Shaer, Ehab S.
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Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
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6
Achieving competitive advantage through quality management
5
Europäische Hochschulschriften / 5
5
Gabler Edition Wissenschaft
3
Hamburger Schriften zur Marketingforschung
3
World class applications of Six Sigma : [real world examples of success]
3
Basler Schriften zum Marketing
2
Contemporary research in e-marketing ; 1
2
Dienstleistungscontrolling
2
Finance bundling and finance transformation : shared services next level
2
Handbuch Gesundheitstourismus : Grundlagen in Gesundheit, Freizeit und Tourismus
2
Innovations in certain areas of organization management and marketing
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
Management technologies for E-Commerce and E-Business applications : proceedings
2
Qualitätscontrolling
2
Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
2
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2
Ökonomische Bildung zur Bewältigung von Lebenssituationen
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
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1
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1
Betriebliches Rechnungswesen und Controlling im Spannungsfeld von Theorie und Praxis : Festschrift für Prof. Dr. Jürgen Graßhoff zum 65. Geburtstag
1
Big data analytics in operations and supply chain management
1
Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
1
Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
1
Cases on branding strategies and product development : successes and pitfalls
1
Connecting knowledge and performance in public services : from knowing to doing
1
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1
Das Franchise-System : Handbuch für Franchisegeber und Franchisenehmer
1
Das Privatkundengeschäft : die Achillesferse deutscher Kreditinstitute ; Beiträge zum Münsteraner Top-Management-Seminar
1
Data mining and informatics
1
Design science theories and research practices
1
Developing business strategies and identifying risk factors in modern organizations
1
Development agenda of Third World countries under the WTO regime ; 2
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
1
Die erfolgreiche Steuerung öffentlicher Verwaltungen : von der Reform zur kontinuierlichen Verbesserung
1
Die innovative Verwaltung
1
Dienstleistungsmarketing
1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
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ECONIS (ZBW)
193
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1
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
2
The impact of quality management practices on purchasing performance within supply chain relationships in service organizations
Salam, Muhammad Asif
;
Yaqub, Muhammad Zafar
- In:
Networks in International Business : Managing …
,
(pp. 309-331)
.
2023
Persistent link: https://www.econbiz.de/10013539453
Saved in:
3
Quality Management for Services : Handbook for Successful Quality Management. Principles - Concepts - Methods
Bruhn, Manfred
-
2023
Basics of quality management for services -- Analysis of service quality -- Planning and control of quality management for services -- Implementation of quality management for services -- Quality controlling for services.
Persistent link: https://www.econbiz.de/10014318543
Saved in:
4
Assessment of financial reporting quality : theoretical background
Liudmyla, Lovinska
;
Maria, Kucheriava
- In:
The New digital era : other emerging risks and opportunities
,
(pp. 141-150)
.
2022
Persistent link: https://www.econbiz.de/10013445605
Saved in:
5
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
6
Prioritizing best practices for logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Transforming organizations through flexible systems …
,
(pp. 257-275)
.
2020
Persistent link: https://www.econbiz.de/10012127730
Saved in:
7
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
8
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
Saved in:
9
Analysis of quality of services in higher education institutions
Jošanov-Vrgović, Ivana
;
Vuković, Ana Jovičić
; …
- In:
Handbook of research on creating sustainable value in …
,
(pp. 349-365)
.
2020
Persistent link: https://www.econbiz.de/10012268668
Saved in:
10
Qualitätsmanagement für Dienstleistungen : Handbuch für ein erfolgreiches Qualitätsmanagement : Grundlagen - Konzepte - Methoden
Bruhn, Manfred
-
2020
-
12., aktualisierte und erweiterte Auflage
Persistent link: https://www.econbiz.de/10012250783
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