//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Relationship marketing"
~subject:"Telekommunikation"
~subject:"Theory"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"ISP (Internet Service Provider)"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Telekommunikation
Theory
Telecommunications industry
178
Telekommunikationssektor
178
Deutschland
30
Germany
30
Deutsche Telekom AG
19
Mobile communications
17
Mobilkommunikation
17
USA
17
United States
17
Großbritannien
14
United Kingdom
14
Organisatorischer Wandel
13
Organizational change
13
Strategisches Management
12
Beziehungsmarketing
11
China
11
Schweiz
11
Strategic management
11
Switzerland
11
Business process management
9
Innovation management
9
Innovationsmanagement
9
Prozessmanagement
9
Social Web
9
Social web
9
Wettbewerbsstrategie
9
Corporate Social Responsibility
8
Corporate social responsibility
8
Firm performance
8
India
8
Indien
8
Innovation
8
Mobile phone
8
Mobiltelefon
8
Unternehmenserfolg
8
Competitive strategy
7
Quality management
7
Qualitätsmanagement
7
Business model
6
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Article
14
Book / Working Paper
2
Type of publication (narrower categories)
All
Fallstudie
Article in journal
409
Aufsatz in Zeitschrift
409
Graue Literatur
111
Non-commercial literature
111
Aufsatz im Buch
65
Book section
65
Arbeitspapier
62
Working Paper
62
Conference paper
30
Konferenzbeitrag
30
Hochschulschrift
17
Case study
16
Collection of articles of several authors
13
Sammelwerk
13
Thesis
12
Konferenzschrift
11
Amtsdruckschrift
9
Conference proceedings
9
Government document
9
Aufsatzsammlung
3
Collection of articles written by one author
3
No longer published / No longer aquired
3
Sammlung
3
Statistics
3
Statistik
3
Business report
2
Company information
2
Firmeninformation
2
Geschäftsbericht
2
Bibliografie enthalten
1
Bibliography included
1
Festschrift
1
Forschungsbericht
1
Market information
1
Marktinformation
1
Mehrbändiges Werk
1
Multi-volume publication
1
Reprint
1
Rezension
1
more ...
less ...
Language
All
English
11
German
5
Author
All
Bock, Andreas H.
2
Altorfer, Roland
1
Anastasiou, Maria
1
Boothby, Kate
1
Caldeira, Mario
1
Gutsche, Jens
1
Hsieh, J. J. Po-An
1
Levary, Reuven R.
1
Lillehagen, Frank M.
1
Maguire, Stuart
1
May, J. Gaylord
1
Ojiako, Udechukwu
1
Pedron, Cristiane Drebes
1
Petersen, Sobah Abbas
1
Petter, Stacie
1
Pieper, Mario
1
Rai, Arun
1
Rauchut, Alexander T.
1
Sen, Subir
1
Steinhoff, Fee
1
Suikki, Raija
1
Sulek, Joanne M.
1
Velayas, James M.
1
Zaugg, Alexandra Daniela
1
Zhang, Ting
1
more ...
less ...
Published in...
All
Advances in business and management forecasting
1
Advances in mathematical programming and financial planning : a research annual
1
Enterprise information systems : 8th International Conference, ICEIS 2006, Paphos, Cyprus, May 23 - 27, 2006 ; revised selected papers
1
Handbook of social media management : value chain and business models in changing media markets
1
International journal of business innovation and research
1
International journal of internet marketing and advertising : IJIMA
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Kommunikation als Erfolgsfaktor im Innovationsmanagement : Strategien im Zeitalter der Open Innovation
1
Kundenabwanderung : Früherkennung, Prävention, Kundenrückgewinnung ; mit erfolgreichen Praxisbeispielen aus verschiedenen Branchen
1
Management information systems : mis quarterly
1
Series on management in technology / 2, iimt executive MBA and executive diploma papers
1
Social Branding : Strategien - Praxisbeispiele - Perspektiven
1
South Asian journal of management : SAJM
1
Strategic change : SC ; briefings in entrepreneurial finance
1
Vielfalt und Einheit in der Marketingwissenschaft : ein Spannungsverhältnis ; Hans H. Bauer zum 60. Geburtstag
1
Working papers / Institut für Wirtschaftsinformatik der Universität Bern
1
iimt executive MBA, Intake 2003
1
more ...
less ...
Source
All
ECONIS (ZBW)
16
Showing
1
-
10
of
16
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Online complaint management @Swisscom : a case study
Zaugg, Alexandra Daniela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003791818
Saved in:
2
"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
3
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
Saved in:
4
Impact of user satisfaction with mandated CRM use on employee service quality
Hsieh, J. J. Po-An
;
Rai, Arun
;
Petter, Stacie
;
Zhang, Ting
- In:
Management information systems : mis quarterly
36
(
2012
)
4
,
pp. 1065-1080
Persistent link: https://www.econbiz.de/10009680791
Saved in:
5
Customer relationship management adoption : using a dynamic capabilities approach
Pedron, Cristiane Drebes
;
Caldeira, Mario
- In:
International journal of internet marketing and …
6
(
2011
)
3
,
pp. 265-281
Persistent link: https://www.econbiz.de/10008907873
Saved in:
6
Reliance Telecom : related or unrelated diversification? : a case study
Sen, Subir
- In:
South Asian journal of management : SAJM
18
(
2011
)
2
,
pp. 128-140
Persistent link: https://www.econbiz.de/10009266657
Saved in:
7
Seeking the perfect customer experience : a case study of British Telecom
Ojiako, Udechukwu
;
Maguire, Stuart
- In:
Strategic change : SC ; briefings in entrepreneurial finance
18
(
2009
)
5/6
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003872548
Saved in:
8
Kommunikation mit Kunden im Innovationsprozess : das Fallbeispiel Deutsche Telekom Laboratories
Steinhoff, Fee
- In:
Kommunikation als Erfolgsfaktor im …
,
(pp. 345-354)
.
2009
Persistent link: https://www.econbiz.de/10003853657
Saved in:
9
Churn Management bei der Deutschen Telekom : Kundenlektionen für den Turnaround
Rauchut, Alexander T.
- In:
Kundenabwanderung : Früherkennung, Prävention, …
,
(pp. 269-290)
.
2009
Persistent link: https://www.econbiz.de/10003887064
Saved in:
10
Modelling and visualisation for interoperability requirements elicitation and validation
Petersen, Sobah Abbas
;
Lillehagen, Frank M.
; …
- In:
Enterprise information systems : 8th International …
,
(pp. 241-253)
.
2008
Persistent link: https://www.econbiz.de/10003675212
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->