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Search: subject_exact:"Tipping behavior"
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Service industry
Tipping behaviour
121
Trinkgeld
121
Gastronomie
59
Restaurant industry
59
Consumer behaviour
51
Konsumentenverhalten
51
Dienstleistungsqualität
43
Service quality
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USA
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United States
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Tipping
24
Social norm
20
Soziale Norm
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Tourism employees
15
Tourismusberufe
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Customer satisfaction
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Kundenzufriedenheit
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Theorie
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Theory
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Social norms
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Tipping behavior
9
tipping
9
Beziehungsmarketing
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Emotion
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Motivation
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Altruismus
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Behavioral economics
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Dienstleistungssektor
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Mindestlohn
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Minimum wage
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Service
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Verhaltensökonomik
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restaurant
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Acun, Yüksel
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Aydin, Asli Elif
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Azar, Ofer H.
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Bilgihan, Anil
1
Bujisic, Milos
1
Jabbour, Patrick
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Kim, Woo Gon
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Lynn, Michael
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Mattila, Anna
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Saunders, Stephen G.
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International journal of contemporary hospitality management
1
Journal of behavioral and experimental economics
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service theory and practice : JSTP
1
Southern economic journal
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ECONIS (ZBW)
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1
An investigation of tipping behavior as a major component in service economy : the case of taxi tipping
Aydin, Asli Elif
;
Acun, Yüksel
- In:
Journal of behavioral and experimental economics
78
(
2019
),
pp. 114-120
Persistent link: https://www.econbiz.de/10012240832
Saved in:
2
Service employee evaluations of customer tips : an expectations-disconfirmation tip gap approach
Saunders, Stephen G.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 796-812
Persistent link: https://www.econbiz.de/10011392416
Saved in:
3
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
4
Who uses tips as a reward for service and when? : an examination of potential moderators of the service-tipping relationship
Lynn, Michael
;
Jabbour, Patrick
;
Kim, Woo Gon
- In:
Journal of economic psychology : research in economic …
33
(
2012
)
1
,
pp. 90-103
Persistent link: https://www.econbiz.de/10009488965
Saved in:
5
Tipping as a strategic investment in service quality : an optimal-control analysis of repeated interactions in the service industry
Azar, Ofer H.
;
Tobol, Yossi
- In:
Southern economic journal
75
(
2008
)
1
,
pp. 246-260
Persistent link: https://www.econbiz.de/10003740167
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