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~subject:"Service quality"
~type_genre:"Bibliografie"
~type_genre:"Book section"
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Service quality
Quality management
1,639
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324
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324
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235
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235
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156
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Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
6
Achieving competitive advantage through quality management
5
World class applications of Six Sigma : [real world examples of success]
3
Contemporary research in e-marketing ; 1
2
Dienstleistungscontrolling
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Finance bundling and finance transformation : shared services next level
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Handbuch Gesundheitstourismus : Grundlagen in Gesundheit, Freizeit und Tourismus
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Innovations in certain areas of organization management and marketing
2
Management technologies for E-Commerce and E-Business applications : proceedings
2
Qualitätscontrolling
2
Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
2
Strategic system assurance and business analytics
2
Ökonomische Bildung zur Bewältigung von Lebenssituationen
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Applied economics, business and development
1
Betriebliches Rechnungswesen und Controlling im Spannungsfeld von Theorie und Praxis : Festschrift für Prof. Dr. Jürgen Graßhoff zum 65. Geburtstag
1
Big data analytics in operations and supply chain management
1
Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
1
Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
1
Cases on branding strategies and product development : successes and pitfalls
1
Connecting knowledge and performance in public services : from knowing to doing
1
Contemporary research in accounting : an Indonesian context
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Das Franchise-System : Handbuch für Franchisegeber und Franchisenehmer
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Das Privatkundengeschäft : die Achillesferse deutscher Kreditinstitute ; Beiträge zum Münsteraner Top-Management-Seminar
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Developing business strategies and identifying risk factors in modern organizations
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Development agenda of Third World countries under the WTO regime ; 2
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Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
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Die erfolgreiche Steuerung öffentlicher Verwaltungen : von der Reform zur kontinuierlichen Verbesserung
1
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1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
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1
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
1
E-collaboration ; Vol. 3
1
Economies et sociétés ; 37,11
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Einstürzende Sozialstaaten : Argumente gegen den Sozialabbau
1
Electronic Services
1
Enhancing enterprise competitiveness : (strategy, operations and finance)
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ECONIS (ZBW)
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The impact of quality management practices on purchasing performance within supply chain relationships in service organizations
Salam, Muhammad Asif
;
Yaqub, Muhammad Zafar
- In:
Networks in International Business : Managing …
,
(pp. 309-331)
.
2023
Persistent link: https://www.econbiz.de/10013539453
Saved in:
2
Assessment of financial reporting quality : theoretical background
Liudmyla, Lovinska
;
Maria, Kucheriava
- In:
The New digital era : other emerging risks and opportunities
,
(pp. 141-150)
.
2022
Persistent link: https://www.econbiz.de/10013445605
Saved in:
3
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
4
Prioritizing best practices for logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Transforming organizations through flexible systems …
,
(pp. 257-275)
.
2020
Persistent link: https://www.econbiz.de/10012127730
Saved in:
5
Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
Saved in:
6
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
7
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
Saved in:
8
Audit quality measures: comparisons between AQMS-5 and AQMS-7
Hasan, Aris Nur
;
Rossieta, Hilda
;
Amarullah, Fitriany
- In:
Contemporary research in accounting : an Indonesian context
,
(pp. 181-199)
.
2020
Persistent link: https://www.econbiz.de/10012170479
Saved in:
9
Analysis of quality of services in higher education institutions
Jošanov-Vrgović, Ivana
;
Vuković, Ana Jovičić
; …
- In:
Handbook of research on creating sustainable value in …
,
(pp. 349-365)
.
2020
Persistent link: https://www.econbiz.de/10012268668
Saved in:
10
Erfolgsfaktoren bei hochschulweiten Veränderungsprozessen am Beispiel der Systemakkreditierung
Wendt, Claudia
;
Frisch, Dominik
- In:
Die Organisation von Hochschulen in Theorie und Praxis …
,
(pp. 83-98)
.
2019
Persistent link: https://www.econbiz.de/10012134094
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