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~subject:"Service quality"
~type_genre:"Collection of articles of several authors"
~type_genre:"Graue Literatur"
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Search: subject:"Kundenwert"
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Service quality
Kundenwert
123
Customer value
116
Beziehungsmarketing
63
Relationship marketing
62
Theorie
28
Theory
28
Consumer behaviour
19
Konsumentenverhalten
19
Deutschland
18
Germany
18
Kundenmanagement
15
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12
Marketingmanagement
12
Messung
10
Dienstleistungsqualität
9
Measurement
9
Betriebliche Wertschöpfung
8
Shareholder Value
8
Shareholder value
8
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8
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7
Strategisches Management
7
Cost-benefit analysis
6
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6
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Kosten-Nutzen-Analyse
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Kundenzufriedenheit
6
Market segmentation
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Marktsegmentierung
6
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USA
6
United States
6
Beziehungsmanagement
5
Controlling
5
Customer integration
5
Financial services
5
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5
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5
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5
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Collection of articles of several authors
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236
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236
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8
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5
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4
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7
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2
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Aflaki, Sam
2
Popescu, Ioana
2
Bauer, Hans H.
1
Falk, Tomas
1
Fischer, Lukas
1
Geruso, Michael
1
Hammerschmidt, Maik
1
Haupt, Martin
1
Huber, Frank
1
Jiang, Xin
1
Kressmann, Frank
1
Lammert, Florenz
1
Layton, Timothy J.
1
Ng, Irene
1
Prinz, Daniel
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Rehm, Sven-Volker
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2
Journal of revenue and pricing management
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
THM-Hochschulschriften
1
Wissenschaftliche Arbeitspapiere / F / Center of Market-Oriented Product and Production Management
1
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ECONIS (ZBW)
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1
"Experience" in service : reconstructing an elusive concept through a multi-method triangulation
Fischer, Lukas
-
2021
Persistent link: https://www.econbiz.de/10012653558
Saved in:
2
Customer value of shared mobility services : comparing the main value drivers across two different sharing models and public transport
Wannow, Stefanie
;
Haupt, Martin
;
Schleuter, Dominik
-
2021
Persistent link: https://www.econbiz.de/10014633627
Saved in:
3
A framework for servitization : enhance value proposition through customer engagement
Jiang, Xin
-
2020
Persistent link: https://www.econbiz.de/10012294476
Saved in:
4
Screening in contract design : evidence from the ACA Health Insurance Exchanges
Geruso, Michael
;
Layton, Timothy J.
;
Prinz, Daniel
-
2016
Persistent link: https://www.econbiz.de/10011574929
Saved in:
5
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
-
2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
Saved in:
6
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
Saved in:
7
Special issue on pricing and revenue models in the new service economy /guest ed.: Irene C. L. Ng
Ng, Irene
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003985561
Saved in:
8
Serviceeffizienz : Messung und Erfolgswirkungen
Bauer, Hans H.
;
Hammerschmidt, Maik
;
Falk, Tomas
; …
-
2007
Persistent link: https://www.econbiz.de/10003427976
Saved in:
9
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank
;
Vollhardt, Kai
;
Kressmann, Frank
-
2005
Persistent link: https://www.econbiz.de/10003290584
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