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~subject:"Service quality"
~type_genre:"Conference paper"
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
2
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
3
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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